Paying for Channable as a Shopify user

Before you start

Good to know

• Shopify Subscription currency: Subscriptions are offered based on Channable's USD pricing model because Shopify does not allow us to charge customers in EUR.
• Multiple projects: You can add multiple projects (both Shopify and non-Shopify) to your Channable company. However, the full Channable plan charge will go to the Shopify store you selected in the payment method. If you prefer different billing arrangements, you will need to create separate Channable companies for each Shopify store.
• Billing cycle differences: Can differ from Channable's invoicing cycle, leading to some months appearing to have double charges, whereas other months will have no charge. These irregularities are normal, and can always be compared with the invoices you can find in your Channable account.
• Invoice availability: Shopify invoices are available within the tool but are not sent out with the regular invoicing round as other invoices.

How the process works

Create a Shopify payment method in Channable

1

Go to Company settings

Legacy version

Modern version

While in a company, click Company settings from the sidebar.

Open Company settings from the sidebar or company dropdown.

[Needs review: screenshot may show Old UI navigation]

2

Add payment method

Under the Billing tab, click on Add payment method. Choose your Shopify connection. This determines which Shopify store will be charged. Now click on Make active.

3

Accept recurring charge

You’ll be redirected to your Shopify store, where you need to accept a recurring charge of 0 dollars. This allows Channable to make a monthly “Usage Charge” to your Shopify account.

4

Set up your Channable subscription

After approving the charge, you’ll be redirected to the Channable Plans page. Select the Channable subscription that will be charged to your Shopify store.