January 29, 2026: The Help Center has a new look!

We've revamped the Help Center! You might find things are in new spots. Throughout 2026, we'll keep enhancing and reorganizing the content. Here's how to find your way around the new Help Center:

• Search Function: Use the search bar to quickly locate topics.

• Tabs: Browse by categories on the homepage for relevant sections.

• Updates in the Changelog: Check out recent changes and new content in the Changelog tab - that's where you are now!

Stay tuned for more improvements as we continue to enhance your experience!

Use the new navigation

Our Help Center is organized into sections reflecting the stages of working with Channable.

You might navigate between sections, and that's perfectly fine! These primary sections are accessible at the top, underneath the search bar.

Within a section, use the navigation bar on the left to explore sub-sections and articles.

Both the search feature and GitBook Assistant will search across all sections to provide the best answers to your questions.

Search for an article

The search bar is located at the top of the Help Center.

The updated search allows you to jump directly to specific subheadings within an article, and provides a snippet from the article as you type.

Take a look at the the difference between the old and new search for the term "delete shared rule".

Search for an answer using the "GitBook Assistant"

Ask your question to the GitBook Assistant to receive a custom AI response sourced from articles in the Help Center.

Enter your question in the search bar and click Ask. The Assistant will appear on the right-hand side.

You can directly access any sources, choose an extra question to ask, or type another question.

You can use the / buttons to provide feedback on the Assistant.

Frequently Asked Questions (FAQ)

Will my bookmarked links still work?

Your bookmarked links should work but if not, you’ll still be redirected to the new Help Center. If they do not work, follow the instructions at What should I do if my article link goes to a "Page not found" error?

What should I do if my article link goes to a "Page not found" error?

If you see “Page not found” when you go to an article link, find the article using search or the AI assistant:

1. Click on the Search field at the top of the page.

2. If you know the name of the article you’re looking for, start typing the name of the article e.g. “How to set up an Amazon channel” or type some keywords related to the topic e.g. “Amazon errors”.

3. Select one of the options that show in the search results or click “Ask [your keywords]” to ask the AI assistant for some results.

Why are all the screenshots still in English in the articles in other languages?

We are not able to edit the screenshots in each translated article. This allows us to maintain a consistent visual reference while providing translated step-by-step instructions for every article.