October
Changelog entries published in October 2025.
Pre-made templates available in the Image Editor
October 28, 2025
What’s changed?
Introducing Pre-made templates in the Image Editor! Using these templates, you can create high quality seasonal or lifestyle product images.
These templates are Black Friday focused and are available in the formats square and 4:5.
Each template contains labels that explain the design choices of the elements included.
Learn more about using Pre-made templates.
Our new Channable Academy is live!
October 27, 2025
Our new Channable Academy is live!
What’s new
We changed the name from Channacademy to Channable Academy
6 interactive courses including Rules, Importing data, and Google Shopping
Single Sign-On (SSO): Log in with your Channable account
Shareable badges to showcase your skills on LinkedIn
What’s changing
We removed old, outdated courses
If you’re partway through a course, progress won’t carry over
What stays the same
Existing Channacademy certifications remain valid until their original expiration dates
Learn more about using Channable Academy.
Google AI Max available with PPC
October 17, 2025
Who can use this feature:
You need the PPC module in your Channable subscription to use this feature.
What’s changed?
Google's AI Max for search campaigns is available in Channable:
This integration with our PPC tool allows you to use your feed data to improve AI-generated ad copy and apply features like Search Term Matching with ad group-level control.
AI Max isn't a new campaign type, it’s a setting that you can enable and control from your campaigns and ad groups.
How to use AI Max in your Channable campaigns
We advise you to be careful when experimenting with AI Max at first. Start with a small, controlled test (for example, a non-critical product category or a low-budget campaign) and monitor performance closely before scaling.
Order returns now supported for Allegro
What’s changed?
You can now process order returns from Allegro within Channable.
Returns are enabled by default for new order connections.
Existing order connections need to enable returns manually in Advanced settings.
Learn more about handling order returns in Channable.
Unique ID field has moved from Project > Settings to Setup > ID fields
October 15, 2025
What’s changed?
The field to select a unique ID (the field that we use to identify your items within Channable) has moved from Project > Settings to Setup > ID fields.
We automatically select a unique ID for the items in your project. It is not necessary to check your unique ID until you use features in Optimize.
Learn more about the unique ID field in Channable.
Some import settings have moved
October 9, 2025
What’s changed?
If you’re using Shopify, Shopware 6, or another similar import method, you may notice that the following import settings have moved:
Additional fields
Metafields
Variant metafields
Collections
Cost per item
Country/Region of origin
Product stock per location
Sales channels
Import filter
Only import active products
Only import from collection ID
Up until today, you could find these import settings in Setup > Import > Settings.
Now, you can find them by going to Setup > Import > Settings > Advanced Settings.
The settings themselves haven't changed — only their location in the UI.
Channable Academy is coming (maintenance until October 24)
October 9, 2025
We’re putting the finishing touches on our new Channable Academy — a new-and-improved version of our Channacademy designed to help you learn and feel more confident using Channable.
To prepare for launch, the Channacademy will be under maintenance and unavailable between October 9-23.
Channacademy maintenance window: October 9–23 — the site will be unavailable during this period.
What’s new
6 interactive courses, including Rules, Importing data, and Google Shopping.
Single Sign-On (SSO): Log in with your Channable account
Shareable badges to showcase your skills on Linkedin
What’s changing
Our Channacademy will be unavailable during maintenance (October 9–23)
Old Channacademy courses will be removed
If you’re partway through a course, progress won’t carry over
What stays the same
Existing Channacademy certifications remain valid until their original expiration dates
Frequently asked questions
New feed - Open AI’s ChatGPT Commerce
October 3, 2025
What’s changed?
The Open AI ChatGPT Commerce feed is available in Channable! OpenAI is launching ChatGPT Commerce for US-based Shopify and Etsy stores in the “coming weeks". This will be an automatic and direct integration.
ChatGPT Commerce includes:
Product discovery: Your products are recommended in ChatGPT and checkout takes place on your website.
Instant Checkout: Customers can buy your products directly in ChatGPT. Learn more.
Important: Expansion to other stores/platforms/countries is planned but OpenAI’s timeline for this is unknown.
What can I do?
ChatGPT Commerce is not available to non-Shopify/Etsy stores or in regions outside of the US but you can start preparing your feed in Channable (you cannot upload your feed to Open AI yet).
I have a Shopify store (US only):
You can start preparing your feed in Channable. Go to [your project] > Channels and select “ChatGPT Commerce (Open AI)” to start the setup. This setup in Channable includes OpenAI’s feed specifications. This feed can help your products’ performance on ChatGPT.
I do not have a Shopify store/I’m in another region:
You can start preparing your feed in Channable. Go to [your project] > Channels and select “ChatGPT Commerce (Open AI)” to start the setup. This setup in Channable includes OpenAI’s feed specifications.
Sign up to be a merchant using Open AI’s merchant application form.
For more information, check out our Channable OpenAI page. As OpenAI shares more details, we’ll keep you updated on how to get your products sold on ChatGPT!
Amazon V1 channels to be deleted October 27, 2025
Effective: October 27, 2025
Affected: Users with an active Amazon V1 channel
Summary
On October 27, 2025, all remaining Amazon V1 channels will be deleted from Channable. This is in response to Amazon’s full deprecation of their API.
Any updates made from a V1 channel have stopped syncing since Jun 30, 2025.
If you were still using a V1 channel, we have automatically created a V2 copy to help you update.
Impact
Any updates made to product listings in Channable from an Amazon V1 channel (e.g. stock information, price, content) have stopped syncing to listings. Order processing hasn’t been affected.
Listings with inaccurate or incomplete data may have been removed by Amazon.
Possible missed sales for individuals who didn’t migrate their channel to the latest version.
Description
Amazon's new API (referred to as Amazon V2 in Channable) introduced stricter requirements for product data, making listing more complex but also more robust. The old Amazon V1 API is no longer supported by Amazon as of June 30, 2025, which means channels using it in Channable have stopped syncing data to your product listings.
This means any changes made in Channable using an Amazon V1 channel (e.g., updates to stock, price, or product descriptions) have not been reflected. This may have caused inaccurate or missing product data on Amazon, potentially leading to your listings being removed.
To ensure your listings continue to sync and to protect your sales, we're removing all unsupported V1 channels.
How to migrate your channel to V2
If you had an Amazon V1 channel before October 3, we created a V2 copy of it. This copy has preserved most rules, categories, and attributes so you don’t have to start from scratch.
Important: This version is a copy and is not automatically activated and sending listings to Amazon. Make sure you check the copied version, provide missing information, and run your channel to avoid downtime.
Frequently asked questions
Do I need to take action if I already migrated my channel to V2?
No, if you have an active V2 channel and are no longer using V1, no action is required. The old V1 channel will be removed on October 27, 2025, but this will not affect your V2 channel.
I haven’t migrated and my listings are still live on Amazon. Why do I need to update?
Amazon regularly checks listings to ensure they comply with requirements. If your listings are still live now, this doesn’t guarantee that they will stay so in the future. To ensure your listings meet Amazon’s requirements and remain active, check, review, and run the V2 copy of your channel we created for you.
Why were my listings removed from Amazon?
This may have happened because your Amazon V1 channel stopped syncing data. If your listings had inaccurate or incomplete information, Amazon's system may have automatically removed them. Activating your new V2 channel and providing the required information will help you restore your listings.
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