Refurbished items now supported for bol channels

July 1, 2026

What’s new?

You can now send Refurbished items via your bol channels.

Who is this for?

• Partners who want to offer refurbished items on bol in the Dutch and/or Belgian market.

Conditions

To get selling rights, you must accept the ‘Conditions of Use Professional Sales via bol’ as well as the regular terms of use.

You must also meet bol's additional conditions for selling refurbished items:

Basic product conditions

Refurbished items must meet bol’s standard product and compliance requirements:

• The items and parts have a CE marking
• The items are GS1 registered
• The items comply with European laws and regulations
• The responsible economic operator for each item is known

Additional product conditions

Key product conditions include:

• Refurbished offers are only allowed in the product groups listed in bol’s Product Range.
• Every refurbished item must be fully functional, professionally cleaned, and ready for sale.
• Every item must match bol’s grading rules.
• You must be able to prove safety, conformity, and authorized sourcing if bol asks.
• Warranty handling and technical support remain your responsibility during the warranty period.
• Packaging must clearly show that the item is refurbished.

Some product groups and brands have extra requirements. For example, bol applies specific battery, data deletion, and brand approval rules for some electronics.

Check the full policy before you apply.

Conditions for Uniform Cosmetic Grading

bol uses Uniform Cosmetic Grading to classify the visible condition of a refurbished item.

This grading only describes appearance. It does not change the requirement that every refurbished item must work properly.

• A (as good as new)
• B (lightly used)
• C (visibly used)

Each refurbished offer must match one of these three grades. You can specify the item grades by mapping a value to the Refurbished condition grade attribute in your bol channel.

The exact grade description can vary by product group.

• See bol’s full overview of allowed refurbished categories and grading criteria.
• Some product groups also have extra product-specific conditions. Check the additional product group conditions appendix before you apply.

Additional selling conditions

Some refurbished assortments must also meet extra operational or technical requirements before bol will allow them.

Read the full additional selling conditions for refurbished items.

If you meet the conditions above, you can apply for refurbished selling rights with bol.

You also need to submit supporting evidence with your application so bol can verify that you meet the required conditions.

Apply for selling rights in bol

Learn more

• Set up a bol channel for refurbished items to configure your channel and set the correct condition value.
• Review bol’s refurbished assortment policy to confirm whether your products qualify and which marketplace requirements apply.