January 13, 2026: TikTok Shipping orders now supported (beta)

What’s changed?

TikTok Shop orders shipped via TikTok Shipping ("Shipping by TikTok") can now be imported into Channable for selected users.

• Seller shipping and TikTok shipping orders can be imported.

  • For Seller shipping orders, we handle shipment updates as usual.

  • For TikTok shipping orders, when we detect a shipment update, we fetch the shipping label from TikTok and add it to the order in Channable (Order details > Attachments).

How to add TikTok shipping in Channable

Note: To use this feature, you need to set up TikTok Shipping in your TikTok account.

1. In your Channable account, go to Setup > Orders.

2. Click + Setup orders.

3. Under API, select TikTok Shop from the available options.

4. Set up your TikTok order connection:

   1. For Name, give your connection a descriptive name.

   2. For Shop region, select the region your TikTok Shop operates in.

   3. Select the checkbox I use TikTok Shipping.

5. Click Save.

Channable will now import and process your TikTok Shipping orders.