# How to remove Channable as your CSS partner

This article explains the formal process for removing Channable as your Comparison Shopping Service (CSS) partner in Google Merchant Center.

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### **How to request removal** <a href="#h_01k36hvp00e6egat25xaw5qhs5" id="h_01k36hvp00e6egat25xaw5qhs5"></a>

1. Go to **\[your company] > CSS merchants**.&#x20;
2. Click the **Merchant management** tab.
3. In the table, find the row with the merchant you want to remove and click **More** and then **Unregister**. A popup will show detailing your cancellation request.

<figure><img src="https://825581969-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbBY5zPT0WiTFQ8xha2EA%2Fuploads%2FB4daeckWXKpHScOnCYpl%2FChannable-02-16-2026_02_25_PM.png?alt=media&#x26;token=4cda7847-f7ec-4a39-a641-a62c454a7efc" alt=""><figcaption></figcaption></figure>

4. Read the information in the popup. To confirm your cancellation request, click **Confirm**.

<figure><img src="https://825581969-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbBY5zPT0WiTFQ8xha2EA%2Fuploads%2F89pvLeomCFftH0oYaI8x%2Funknown.png?alt=media&#x26;token=04110b92-cdae-4fb3-9822-48797168987e" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Note:** If you want to completely stop using Channable CSS, repeat these steps for each merchant.&#x20;
{% endhint %}

Our team will process your request, and your new pricing will be updated in a few minutes. Once processed, you’ll receive a confirmation email from Google confirming your merchant has switched back to Google CSS. Learn more in [Google’s URL verification guide](https://support.google.com/google-ads/answer/11586344?hl=en\&visit_id=639068536973914226-1770459462\&rd=1).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpcenter.channable.com/css/how-to-remove-channable-as-your-css-partner.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.