Approve a switch to Channable CSS

Approve a pending Channable CSS switch request in Google Merchant Center.

When Channable starts your CSS switch, Google notifies every Merchant Center admin.

You must approve the pending request in Google Merchant Center. Only admins can approve it. Google Ads does not show the request.

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Before you start

You'll need

• Admin access to the Merchant Center account (required to approve CSS switch)

Good to know

• The CSS switch is an Account Transfer Request, not a Google Ads invitation. You won't find the switch request in Google Ads.

1

Open the pending switch request

Option 1: Use the notification email

Open the switch request email from Google and click on the attached link to open the approval page directly in Merchant Center.

If you can't find the email, search your inbox and spam folder for Merchant Center.

Google Merchant Center only notifies admins of CSS switch requests. If you didn't receive an email, check that you have admin access to the merchant center account.

Option 2: Navigate in Google Merchant Center

Sign in with a Merchant Center admin account, then use the path for your account type:

• Single Merchant Center account: Settings > General > Account setup > Review request
• Multi-client Account (MCA): Settings > Account settings > Comparison Shopping Services

2

Approve the request

1. Find the pending request from Channable.
2. Approve the request:

   1. For a single account, select Review request, then approve it.
   2. For an MCA, select Approve.