Producthero customers: what to expect during the migration to Channable, including timelines, required actions, and CSS pricing changes.
Producthero and Channable are joining forces to provide you with a more powerful, all-in-one multichannel e-commerce platform.
This acquisition affects all existing Producthero customers.
All existing Producthero customers will be migrated to Channable. We will migrate customers in batches, starting in April 2026.
You don't need to do anything until we reach out to you via your Producthero admin billing email address with further information and specific instructions.
Received an email from Producthero? Find out what to do next.
Over the next few months, you'll receive an email asking you to prepare your account for migration.
Once you've prepared your account for migration, Producthero and Channable will complete the migration for you.
All existing optimizations in Producthero will be transferred to the Channable platform, where the tools you're familiar with in Producthero will be available for you to use.
After migration, you'll be switched to Channable's CSS pricing structure. Channable's CSS is priced at €29 (or $35) per month per active shop or standalone Merchant Center account.
The number of active shops will be added to your plan automatically based on your merchants in CSS and Channable.
You will be invoiced by Channable on the 20th of each month for the following month.
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