> For the complete documentation index, see [llms.txt](https://helpcenter.channable.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.channable.com/css/readme/migrate-from-producthero-to-channable/how-to-migrate-from-producthero-to-channable.md).

# How to migrate from Producthero to Channable

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>I received an email asking me to prepare my account for migration. What do I need to do?</td><td><a href="/pages/TRX3aVbs7qRSN5nU1HDP#prepare-your-account-for-migration">/pages/TRX3aVbs7qRSN5nU1HDP#prepare-your-account-for-migration</a></td></tr><tr><td>I have not received an email yet, but I want to migrate to Channable now.</td><td><a href="/pages/TRX3aVbs7qRSN5nU1HDP#migrate-to-channable-sooner">/pages/TRX3aVbs7qRSN5nU1HDP#migrate-to-channable-sooner</a></td></tr><tr><td>I need help migrating from Producthero to Channable.</td><td><a href="/pages/CYyXB1jfeaOGuPLrLTOo#how-can-i-get-help-with-my-migration">/pages/CYyXB1jfeaOGuPLrLTOo#how-can-i-get-help-with-my-migration</a></td></tr></tbody></table>

### Prepare your account for migration

You'll receive communication about the migration on the email of your admin billing email address at Producthero or the email that you use(d) to accept Channable’s Terms & Conditions and Privacy Policy.\
\
You’ll receive three emails, so you know what to expect:

* ​**Email 1:** Your expected migration period
* ​**Email 2:** Confirmation that your account has migrated
* **​Email 3:** Confirmation of the switch from Producthero CSS to Channable CSS

After the final email, you can log in to Channable with the same email address. Switching your account does not affect paid Shopping ads or campaigns.

{% hint style="info" %}
If you use free listings, Google may ask you to accept **additional terms**.

After receiving confirmation of the switch to Channable CSS, sign in to Merchant Center to accept these terms.&#x20;

Google may prompt accounts with a hierarchy change (e.g. a MCA sub-account becomes a standalone account) to accept its terms and conditions. This is required for free listings.
{% endhint %}

***

### Migrate to Channable sooner

We're **migrating Producthero customers gradually to ensure a seamless migration**, based on individual account setups.

However, if you would like to migrate sooner, we'd like to review your situation and, where possible, accommodate an earlier migration.

If you'd prefer to migrate to Channable sooner, send us a message at <support@producthero.com>.

***

{% content-ref url="/pages/CYyXB1jfeaOGuPLrLTOo" %}
[Producthero to Channable migration FAQs](/css/readme/migrate-from-producthero-to-channable/producthero-to-channable-migration-faqs.md)
{% endcontent-ref %}


---

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