> For the complete documentation index, see [llms.txt](https://helpcenter.channable.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.channable.com/css/readme/move-a-css-merchant-to-another-company.md).
# Move a CSS merchant to another company
### :memo-circle-check: Before you start
**You'll need**
* A Google account with access to the merchant
* Access to the source company
**Good to know**
* If the same Channable account contains the company you want to move the merchant to, add the same Google connection to each company. You can then move the merchant directly.
* If another Channable account owns the target company:
* Agencies can join the [Agency Partner Program](https://www.channable.com/partner-program) to [request access to the company](https://helpcenter.channable.com/get-started/getting-started-agencies/agency-dashboard/request-access-to-existing-companies) and move the merchant.
* If you're not an agency, you'll need to [contact Support](/get-started/contact-support.md) to move a merchant to/from a separate Channable account.
{% stepper %}
{% step %}
### Add the Google connection
Add the same Google connection to the source and target companies.
I use several Google accounts to manage merchants
Add the connection manually to the target company.
1. In the target company, open **CSS Merchants**.
2. In **CSS Connections**, click **Sign in to Google**.
3. Select the Google account with access to the merchant.
I use the same Google account to manage multiple merchant accounts
Duplicate the connection from the source company to the target company.
1. In the source company, open **CSS Merchants**.
2. In **CSS Connections**, click **Sign in to Google**.
3. Log in with the Google account that manages the merchant.
4. For the Google connection, click :gear: and then click **Duplicate connection**.
5. For **Duplicate to**, select the target company or companies.
6. Click **Duplicate**.
This copies the Google connection to the selected target companies.
{% hint style="info" %}
The target company must confirm [payment details](https://helpcenter.channable.com/account-billing/manage-your-subscription/billing-and-payment) before you move the merchant.
{% endhint %}
{% endstep %}
{% step %}
### Move the merchant
1. In the source company, open **CSS Merchants**.
2. In **Merchant management**, find the merchant.
3. For the merchant, click :gear-complex: and then click **Move to another company**.
4. Select the target company.
5. Click **Move merchant**.
6. Repeat these steps for each merchant.
{% endstep %}
{% step %}
### Confirm the move
1. Open the target company.
2. Open **CSS Merchants**.
3. In **Merchant management**, confirm the correct Merchant Center account appears.
{% endstep %}
{% endstepper %}
### Troubleshooting
I can't move a merchant
Confirm the target company has completed its payment details. Then confirm the same Google connection exists in both companies.
If you use one Google account, [duplicate the connection](#i-use-the-same-google-account-to-manage-multiple-merchant-accounts). If you use different accounts,[ add the client connection manually](#i-use-several-google-accounts-to-manage-merchants).
#### I can't find the target company
If you created the company under the same Channable account:
{% tabs %}
{% tab title="Legacy version" %}
1. In **\[your project]**, click **Companies** to go to the companies overview page.
2. Select your company > **CSS merchants**.
{% endtab %}
{% tab title="Modern version" %}
1. In any company, go to **CSS Merchants**.
2. In the header, click **\[your company name]** to view a list of companies you can switch to.
3. Click the company you want to switch to.
{% endtab %}
{% endtabs %}
**If another Channable account owns the company:**
If you're an agency:
* You can request to join the [Agency Partner Program](https://www.channable.com/partner-program) which allows you to [request access to other companies](https://helpcenter.channable.com/get-started/getting-started-agencies/agency-dashboard/request-access-to-existing-companies), with their permission.
* After your client grants access, the company will appear in your **Agency Dashboard** and you can make actions to move the merchant from your company to theirs.
If you're not an agency, but just have a separate account:
* It's not possible to move the merchant to another account yourself. [Contact Support](/get-started/contact-support.md).
---
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