> For the complete documentation index, see [llms.txt](https://helpcenter.channable.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.channable.com/css/unregister-css-merchants.md).

# Unregister CSS merchants

This article explains the process for removing Channable as the Comparison Shopping Service (CSS) partner for your merchant account(s).

***

### <i class="fa-memo-circle-check">:memo-circle-check:</i> Before you start

**You’ll need**

* Admin access to the merchant in Google Merchant Center to approve the switch

### **How to request removal** <a href="#h_01k36hvp00e6egat25xaw5qhs5" id="h_01k36hvp00e6egat25xaw5qhs5"></a>

1. Go to **\[your company] > CSS merchants**.&#x20;
2. Click the **Merchant management** tab.
3. Find the row containing the merchant you want to remove. Click <i class="fa-gear">:gear:</i> > **Unregister**.

<img src="/files/ECGkgTirFXeQYdl2nZ1J" alt="" height="141" width="624">

{% hint style="info" %}
**Note:** If you want to completely stop using Channable CSS, repeat these steps for each merchant.&#x20;
{% endhint %}

By doing this, you confirm your cancellation request and that you want to switch your Merchant Center account back to Google CSS. Our team will process your request and your updated pricing will take effect within a few minutes.

### **Approving CSS switch in Merchant Center** <a href="#h_01k36hvp00e6egat25xaw5qhs5" id="h_01k36hvp00e6egat25xaw5qhs5"></a>

Merchant Center admins will receive a notification from Google to approve the switch in Google Merchant Center (**Settings > General account options > Review request**)

After the switch to Google CSS is complete, Google may email you to claim/verify your website URL. Learn more in [Google’s URL verification guide](https://support.google.com/google-ads/answer/11586344?hl=en\&visit_id=639068536973914226-1770459462\&rd=1).


---

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