> For the complete documentation index, see [llms.txt](https://helpcenter.channable.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.channable.com/get-started/get-started-space-it/per-iniziare/channable-academy-completa-i-corsi-y-guadagna-badge-condivisibili./certificati-di-channable-academy.md).

# Certificati di Channable Academy

Se hai perso i tuoi certificati Channacademy, o se non li hai mai ricevuti, puoi richiederli di nuovo inserendo il tuo indirizzo email nello [Strumento di recupero credenziali](https://v2.accounts.accredible.com/retrieve-credentials?app=recipient-portal\&origin=https:%2F%2Fwww.credential.net).

### Come recuperare le tue credenziali

{% stepper %}
{% step %}

### Apri lo Strumento di recupero credenziali

Vai all'online [Strumento di recupero credenziali.](https://v2.accounts.accredible.com/retrieve-credentials?app=recipient-portal\&origin=https:%2F%2Fwww.credential.net)
{% endstep %}

{% step %}

### Inserisci la tua email

Inserisci l'indirizzo email che hai usato in Channacademy e con il quale hai ricevuto le credenziali. È importante usare l'email corretta perché è così che troviamo le tue credenziali.
{% endstep %}

{% step %}

### Recupera le tue credenziali

Clicca su "Recupera le mie credenziali".
{% endstep %}

{% step %}

### Controlla la tua email

Dovresti ricevere un'email contenente i link a tutti i certificati associati a quell'indirizzo email.
{% endstep %}
{% endstepper %}

<details>

<summary>Non ho ancora ricevuto le mie credenziali</summary>

Se non hai ricevuto un'email con i link alle tue credenziali o se il tuo indirizzo email non viene accettato nello Strumento di recupero credenziali, allora per favore [contatta il nostro reparto di supporto tecnico](https://www.channable.com/contact).

</details>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://helpcenter.channable.com/get-started/get-started-space-it/per-iniziare/channable-academy-completa-i-corsi-y-guadagna-badge-condivisibili./certificati-di-channable-academy.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.