Change error notifications for agency users

Learn how to change error notification settings for agency users in the Agency Dashboard.

All agency users will automatically receive email notifications about errors from all customers (including those connected to the Agency Dashboard with the link).

If you prefer not to receive these notifications, you can opt out by following these steps:

Important: These notification settings are specific to each user and company. Saving the settings will only impact your own account, not the accounts of other users who have access to the company. For example, if Marie opts in and Anna opts out, Marie will keep receiving error messages while Anna will not.

1. Log in using the email address for which you want to adjust the settings.

2. Go to Companies in the Agency Dashboard and locate the icon next to the relevant company.

1. On the Notifications settings page, select the option "No notifications" in all sections.

2. Click Save.