> For the complete documentation index, see [llms.txt](https://helpcenter.channable.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.channable.com/get-started/getting-started-agencies/agency-dashboard/change-error-notifications-for-agency-users.md).

# Change error notifications for agency users

All agency users will automatically receive email notifications about errors from all customers (including those [connected to the Agency Dashboard with the link](/get-started/getting-started-agencies/agency-dashboard/request-access-to-existing-companies.md)).

If you prefer not to receive these notifications, you can opt out by following these steps:

{% hint style="warning" %}
**Important:** These notification settings are specific to each user and company. Saving the settings will only impact your own account, not the accounts of other users who have access to the company. For example, if Marie opts in and Anna opts out, Marie will keep receiving error messages while Anna will not.
{% endhint %}

1. Log in using the email address for which you want to adjust the settings.
2. Go to **Companies** in the Agency Dashboard and locate the <i class="fa-bell-ring">:bell-ring:</i> icon next to the relevant company.

<figure><img src="/files/6660c5cd0e135a30309341f8f47b27acbcb6ce07" alt=""><figcaption></figcaption></figure>

3. On the **Notifications settings** page, select the option "No notifications" in all sections.
4. Click **Save**.

<figure><img src="/files/d587bd441dc67fde6fe650209537d31129f5a251" alt=""><figcaption></figcaption></figure>


---

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