# How to use a Partner code

{% hint style="info" %}
**Note:** If you are interested in becoming a Channable partner, contact your designated Customer Success Manager, our [support team](https://www.channable.com/contact). Learn more about our [Partner program](https://www.channable.com/partner-program).
{% endhint %}

<details>

<summary>What is a Partner code?</summary>

This code is linked to a specific marketing agency and is used to determine which accounts are actively managed by the linked agency.

The Partner code is shared by Channable when the partner agreement is signed.

</details>

<details>

<summary>How is my Partner Level determined?</summary>

Your level, **Bronze**, **Silver**, or **Gold**, is determined using your total managed customers and their combined revenue.

* **Bronze:** Reach this threshold at any time to become an official partner.
* **Silver & Gold:** These tiers are calculated and awarded once per year in Q1.

The exact criteria per Partner Level can be found in the [Partner program](https://www.channable.com/partner-program) section of our website.

</details>

<details>

<summary>Where do I fill in the Partner code?</summary>

To add a Partner code to a Channable account, **the agency first has to be** [**granted access** **to the account**](/get-started/getting-started-agencies/agency-dashboard/request-access-to-existing-companies.md)**.**

Once the agency has access to the account, the company owner can:

1. Go to **Company settings > Agency details.**
2. At **Managing agency (partner code),** the Partner code can be filled in.
3. Click **Save**.

<figure><img src="/files/cLPX8eNToI09taJ4EcR2" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
**Important:** If your Partner code is **not** filled in, you will **not** be receiving the Partner commission from Channable for managing those clients. On the main page of the Agency Dashboard, notice the checkmark next to the clients for which you receive a partner commission.
{% endhint %}

<figure><img src="/files/32187a8b4524475f78f865f3379571abb4f46467" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>Who can fill in the Partner code?</summary>

Only users with the user role 'Owner' can fill in the Partner code as “managing agency”, since they are the owner of the account. Learn more about [user roles and rights](/account-billing/manage-your-account-and-settings/manage-user-roles-in-a-channable-account.md).

</details>


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