How to use a Partner code
Learn what a Partner code is, how partner levels work, and where to add the code.
Note: If you are interested in becoming a Channable partner, contact your designated Customer Success Manager, our support team. Learn more about our Partner program.
What is a Partner code?
This code is linked to a specific marketing agency and is used to determine which accounts are actively managed by the linked agency.
The Partner code is shared by Channable when the partner agreement is signed.
How is my Partner Level determined?
Your level, Bronze, Silver, or Gold, is determined using your total managed customers and their combined revenue.
Bronze: Reach this threshold at any time to become an official partner.
Silver & Gold: These tiers are calculated and awarded once per year in Q1.
The exact criteria per Partner Level can be found in the Partner program section of our website.
Where do I fill in the Partner code?
To add a Partner code to a Channable account, the agency first has to be granted access to the account.
Once the agency has access to the account, the company owner can:
Go to Company settings > Agency details.
At Managing agency (partner code), the Partner code can be filled in.
Click Save.
Important: If your Partner code is not filled in, you will not be receiving the Partner commission from Channable for managing those clients. On the main page of the Agency Dashboard, notice the checkmark next to the clients for which you receive a partner commission.
Who can fill in the Partner code?
Only users with the user role 'Owner' can fill in the Partner code as “managing agency”, since they are the owner of the account. Learn more about user roles and rights.
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