If your connection has expired or become faulty, follow this guide to renew it and keep your product data flowing correctly.
To learn more about expired, outdated, and faulty connections, refer to Understanding expired, outdated, and faulty connections.
Important information
Make sure you’re logged in to the correct webshop/seller account for the connection you want to renew.
Good to know
You don't need to upgrade your plan to refresh a connection.
In Channable, go to Company settings > Connections.
A list of your connections will appear. Click Edit for the connection you want to renew.
Click Refresh connection. You will be redirected to the platform to confirm your refresh.
If using Shopify, click Open to confirm your refresh.
Once confirmed, you’ll be redirected back to Channable and your connection will be renewed.
Last updated 1 month ago
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