To main website
  1. Help Center - Channable
  2. Imports
  3. Import setups

Articles in this section

See more

Importing products from Akeneo

This article explains how you can import your products from Akeneo to Channable, so you can start exporting your products to other channels.

Do you want to interactively learn about setting up your import in Channable? Learn how to create a Channacademy account in the Channable app through this Help Center article and start with the Basic Imports course.

1) Create a new connection in Akeneo

First log into your Akeneo account and go to the "Connect" tab. From there, you click on "Connection settings", followed by "create" in the right top corner:

Akeneo 1 - connect.png

From here you can create your connection. First, you fill in the Label (e.g. Channable) and the Code will then automatically have the same name. Important is to make sure that Flow type is set to "Data destination".

Akeneo Connection - Data destination.png

Click "Save" and you will arrive at the following screen:
Akeneo - Connection-settings.png

Important I: Make sure that you save your credentials somewhere because you will need them for step 3.
Important II: Set your permissions correctly. Role should be set to "API" and Group to "API Connections".

2) Create a TwicPics account

Channable needs public image URLs to be able to download and push images to channels. Akeneo does not offer this option. Therefore, a third-party application is required. Akeneo has many applications that you can use to expose a public image URL. TwicPics is the most used (according to Akeneo), and therefore we will recommend this application. 

Important: Creating a TwicPics account is not mandatory, since it is not required for the importer to work. Nevertheless, for most exports, you need images for your products in order to push to export channels. In that case, this step is mandatory.

The steps of creating a TwicPics account and linking it to your Akeneo account can be found in this TwicPics documentation.
After finishing the steps and the creation of this account you can find your paths in the 'Workspace' of the app.

Note: Make sure to have at least one path where nothing is added (so just /).

Below, you find an example of a correct setup where 1) is the domain, 2) is the path, and 3) is the source.

Test Akeneo.png

3) Create a new connection in Channable

Once you have created an Akeneo account and TwicPics account (if needed), you can create a new connection in Channable. First, you go to "Connections" from the left side menu. Click on "+ Add a new connection" and you will see a screen, where you can select Akeneo. 
Connection Akeneo.png

Then you fill in the fields below. Fill in the Label for your connection, for example: Akeneo. 
The Akeneo URL is the domain that can be found when you are on the Akeneo Activity dashboard.
Transfer the credentials that you saved in step 1 of this article, and finally, fill in the TwicPics domain (which can be found in the screenshot of step 2). Finally, click on "Create" and your Akeneo connection will be created.

Akeneo connection settings.png

4) Import your products

The final thing you have to do is to connect the created Akeneo connection in the Setup of your project.
To do this you go to your desired project, click on "Setup" and select the Akeneo connection you just created. Don't forget to give your import connection a name.
Akeneo.png

After saving the import, the only thing left is to click "Run now". After this products will automatically be imported into Channable!Run now Akeneo.png

Important: One thing to note here is that we "unnest" all attributes (fields) returned by Akeneo. For example, product descriptions can have multiple scopes and translations, which for some imports will come in as nested fields.  When these fields come in from Akeneo, we convert those fields to individual fields by using '_'. The screenshot below shows an example of the description of a product in the British English and French locale and all scopes: unnested.png