Channable has a Comparison Shopping Service (CSS) that you can sign up for. If you sign up, your products will be displayed on the Channable CSS. Read more about Google's CSS program in their help center.
Solving "CSS not selected for this destination"
If your free listings show up as disapproved in your dashboard, you must check what the reason is that your items are disapproved. Click on “Diagnostics” and if you see the issue “CSS not selected for this destination", this article can help you solve this error.
You have to change the CSS with which you participate in free listings in the CSS Dashboard. On this page you have to select Channable as your CSS for Free listings. Please note that the CSS dashboard is only available in the Google Shopping Merchant Center account where the merchant has claimed their website. You can find more information on the Google Help Center.
What can I do if I can’t select the CSS for free listings?
If you don’t have access to this dashboard, that could mean there is an existing ‘shell account’. This means that there is another Google Merchant Center account with Google Shopping as the CSS that has the same URL claimed.
The easiest way to solve this is by searching for this ‘shell account’. Then go to the CSS Dashboard there and select the 'CSS for Free Listings'
If you can’t find this ‘shell account’ you have to follow the following steps:
- Create a new Merchant Center account here. You must create this account with a Google account which is not connected to a Merchant Center. Create a new Google account if necessary.
- Claim the same URL and Google CSS to access the CSS Dashboard. You don’t need to add products to it, it’s just to claim the URL.
- In your CSS Dashboard in your new shell account, click the cog wheel and then Comparison Shopping Services. You are now able to click Select the CSS for Free Listings and choose Channable’s CSS.
- Finally, you need to update the feeds in the Merchant Center account with your products (not in the new shell account). To do so, go to your data sources and click Update. Note that it can take up to 24 hours for Google to process the changes..