The Quality step indicates your feed quality score. This is based on how complete and accurate your data is, according to your chosen channel. You need to solve the issues that are listed here to improve your quality score. Use the suggestions in the 'How to fix' column to guide you.
Contents
Mandatory, Recommended and Optional fields
Mandatory fields
If these fields are not mapped, or the data is incorrect or incomplete, the channel will not accept or list your items.
Recommended fields
We recommend that you map these fields and ensure that the data is correct and complete, as their mandatory status depends on the item.
Optional fields
Map these fields and ensure that the data is correct and complete to improve the performance and visibility of your items.
How to solve common issues
To improve your quality score, solve the issues that are listed. Use the tips in the ‘How to fix’ column to guide you.
Issue: 'description'/'size'/'brand' contains values that are empty
What does this issue mean?
The field linked in the Mapping step is empty for a number of products.
How do I solve this issue?
The solution depends on which information is missing and if the information is available in another field in your items.
For example, if the size is missing for some products, but you have always included the size in your titles, you can use a search for value rule to fill in the missing sizes. However, if the information is not available in another field, you need to add the information in your import file.
Issue: 'availability'/'condition'/'MPN' is not connected to a field
What does this issue mean?
In the Mapping step, there is no ‘Internal field’ linked to the ‘Channel field name’ field.
How do I solve this issue?
You need to link an internal field to the channel field name in the Mapping step. For example, for the channel field name "availability" you can link the internal field "availability".
'id'/'gtin'/'ean' contains values that are not unique
What does this issue mean?
There are multiple items that have the same identifier. Identifiers such as ID, GTIN, and EAN codes should be unique for every item.
How do I solve this issue?
There are two ways to solve the error:
- If the items that share the identifier are the same item, you can use a deduplicate items rule.
- If the items are two different variants of the same product, you need to change the identifiers in your import file.
'gtin'/'ean' contains invalid EAN/GTIN values
What does this issue mean?
An EAN or GTIN code is valid only when it meets specific requirements. If not, it's considered invalid.
How do I solve this issue?
- The level of the error is ‘Mandatory’: The code is required and must be filled in correctly for all items. You can either exclude the items that contain an invalid code from your feed, or change and add the codes in your import file so that they become valid.
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The level of the issue is ‘Recommended’: Check the items that contain the error and change the code in your import file to a valid code. If the code is empty, you will not necessarily need to add it to your import file.