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Import items from Shopify

In this article, you'll learn how to install the Shopify Channable app to import product data from your Shopify web shop into Channable.

Before you start

You’ll need

  • A Shopify account with a webshop

Good to know

  • You can only connect one Channable account to a Shopify store.
  • For Channable subscriptions and add-ons related to your Shopify integration, you'll be invoiced through Shopify in USD. This means your Channable billing cycle might differ from our standard invoicing, but all charges will appear on your Shopify invoices. For a full explanation of how Shopify users pay for Channable, see our detailed guide.

Video: Integrating Shopify with Channable

For a visual guide for setting up a Shopify* connection, watch our walkthrough:

*The UI depicted in the video may differ slightly from our current UI. 

Contents

Step 1: Install the Channable app in Shopify

Follow these steps to install the Channable app from the Shopify App Store:

  1. In Channable, open the project where you want to import your product data.
  2. Go to Setup, click + Set up import and select Shopify.
    1. A pop-up will appear to begin your import setup. For Label, give your import channel a descriptive name (e.g. “Shopify data EN”). 
    Note: Other details in this pop-up will be pre-filled automatically filled in after you connect to Shopify.

  3. Click Connect with Shopify. You'll be redirected to the Channable app page in the Shopify App Store. 

  4. In the Shopify App Store page, click Install.
  5. You'll be redirected to your Shopify store's backend to authorize the connection. In the page header, click Install app.
  6. Once installation is complete, you'll be redirected back to Channable.

Step 2: Set up your Shopify connection

After installing the Channable app, a pop-up window will appear in Channable to configure your Shopify connection.

  1. Set up your connection details:
    1. For Name, give your channel a descriptive name (e.g. "Shopify EN")
    2. For Choose language, select the primary language of your product data.
      Note: To import product data in additional languages, you'll need to create separate Shopify imports for each language. 
  2. For Additional fields, select Yes/No based on the information you want to import:
    Note: Enabling these may slow down your import update speed.
    • Metafields: Import metafields specified on product level. These fields will be prefixed with 'meta_'.
    • Variant metafields: Import metafields specified on the variant level. These fields will be prefixed by 'meta_'.
    • Cost per item: Import the cost price of each item.
    • Country/Region of origin: Import the country or region where the product was manufactured or assembled.
    • Product stock per location: Import product stock for each inventory location.
    • Sales channels: Import a list of sales channels where the product is published.
  1. For Import fields, determine how you want to filter your product data:
    • Only import active products: Select Yes to only import products with an 'active' status.  Products with an 'archived' or 'draft' status will be excluded.
    • Only import from collection ID: Enter a Shopify collection ID to filter products belonging to that specific collection. All other products will be ignored.
  2. Click Start import. You'll be redirected to the Edit Mapping page to map your product information.
Note: If you want to import additional fields not listed here, such as specific currencies, contact our Technical support for help.

Step 3: Map your products

This page displays fields retrieved from your Shopify account (e.g. price, description, title). In this step, you match your imported fields to Channable's standardized project fields. Channable does most mapping automatically, but it's important to review and adjust before importing. 

Tip: Want to learn more about how import mapping works in Channable? Read our dedicated guide on mapping.
  1. Compare and adjust mapping.
    • Review your Import fields against Channable's matched Project fields. If a field was matched incorrectly, click on the field to select a different field.
  2. Check and correct field types.
    • Check that the right field type is assigned to your project fields. If a field has the wrong type, click Edit next to the field, select the correct type in the dropdown, and click Save & Import.
  3. Exclude fields (optional).
    • To exclude a field from being included in your product data, click the checkbox in the Select column for that field and click Do not import selected fields.
  4. Once you've finished mapping, click Save & Import to start importing your Shopify product data.

Step 4: Review your imported items

After your product data has finished importing:

  1. Go to the Items page to view your imported products.
  2. Click on an item to see detailed information. 
product-details.gif

Your Shopify import is now successfully set up! You can now use this product data to create and optimize Feeds, Marketplaces, Shopping Ads, and more in Channable.