Outdated information in Cdiscount?
In your Cdiscount Seller account, under "Products > Catalog Management" you can view how many products are currently active and what their price, stock, shipping costs, etc. are. However, this overview page does not always update straight away. Sometimes it can take a while (a few hours, or even a day) until Octopia shows the latest information in that overview.
Use the download Excel file option
There is an alternative way to view the most up-to-date status of your products on Cdiscount, we advise to always use this method to check:
- Which products are online on Cdiscount
- Under which price, stock, shipping cost, etc. you are offering them
To get this overview:
- Click "Generate"
- Choose "Light"
- Click "Download" (you may have to refresh the page to be able to download)