- Make sure you have an active PRO account on Rakuten.
- Use File-validator to validate your file, then ask the configuration of the automatic download
Note: to have your file validated, you must first download the feed (open the link in your browser) and then import the resulting file into the File-validator.
- Send an email to email@example.com or firstname.lastname@example.org as follows:
Subject: "Rakuten feed integration + your shop name"
- Your Rakuten login
- Your link copied from the "Preview" tab of your Rakuten feed in Channable
Rakuten will download your file(s) from 1 up to 4 times per day.
The error report is available in your merchant interface.