Do you want to interactively learn how to set up a basic export feed, or some advanced techniques for setting up an export feed in Channable? Learn how to create a Channacademy account in the Channable app through this Help Center article and start with the Basic Feeds course or the Expert Feeds course.
- Make sure you have an active PRO account on Rakuten.
- Use File-validator to validate your file, then ask the configuration of the automatic download
Note: to have your file validated, you must first download the feed (open the link in your browser) and then import the resulting file into the File-validator. - Send an email to fr-support-pro@rakuten.com or support@rakuten.de as follows:
Subject: "Rakuten feed integration + your shop name"
- Your Rakuten login
- Your link copied from the "Preview" tab of your Rakuten feed in Channable
Rakuten will download your file(s) from 1 up to 4 times per day.
The error report is available in your merchant interface.