Channable offers two crucial features for online retailers: the ability to sync orders & stock across multiple platforms and a dynamic repricer tool. This guide explains how to efficiently manage these features by adding or removing these add-ons.
Navigating to the Add-ons page
To adjust add-ons for your subscription, navigate to the 'Plans & Pricing' overview in your account, found on the left side menu.
Here, you will see an overview of your current active usage and your subscription. Navigate to the 'Plans' tab and select the Marketplaces plan.
Within the 'Marketplaces' plan, you will see the Add-ons for the Order sync and for the Repricer. You can manage both by clicking on the “Add-on details” button corresponding to the add-on you're interested in adjusting.
Adding an Add-on
To add an Order Sync or Repricer add-on to your subscription, you'll begin by selecting 'Add Order Sync' or 'Add Repricer'. When adding, you have the opportunity to label your add-on, a detail that will be reflected on your invoice. It's advisable to choose a label that clearly corresponds to the connection it represents, helping in its identification later on.
Removing an Add-on
To remove an order connection from your subscription, it's essential to understand that deactivating the connection is not the same as removing it. The process requires two important steps.
You must deactivate the specific order connection or Repricer connection, which will stop its functionality but not remove it from your subscription. It is crucial to emphasize the difference: deactivation is only a preliminary action.
The final step to permanently remove the add-on from your subscriptions involves clicking 'Remove' next to its label, only possible after deactivation. Once you have removed an add-on, you will need to click confirm subscription to verify the changes made. Failure to do so may result in the add-on remaining active and you being billed for the feature.
On the Order & Stock Sync Add-On page, you can easily manage the Add-ons connected to your order connections. If you want to add a new order connection Add-on to your current subscription, keep in mind that you need to set it up in the tool after adding the Add-on.
For more information about setting up an order connection, read this article.
Repricer
Once you've added the Repricer Add-on to your subscription, you can set it up directly within your Amazon or Bol.com API. For detailed instructions on how to configure the Repricer for Amazon, please check this section in our Help Center and for Bol.com you can check this section. For additional information about the repricer feature, check out this section in our help center.