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How do I configure the Channable Orders plugin in Magento 2?

This is a Help Center article of Channable, the tool for product feed management and marketplace integrations. If you don't have an account yet, sign up for free or learn how Channable can help you to manage product feeds and integrate marketplaces for your Magento shop.

If you are using Magento 2 as your e-commerce platform to list your products on marketplaces through Channable and want an order connection for one of the supported marketplaces, please follow the guide below.

Important I: It is important to follow the instructions below in order to get the Orders plugin working properly. It is your responsibility to configure the Orders plugin in Magento 2. We are not responsible for any wrong settings in Magento 2.
Important II: The guide below is intended for you to configure the Orders plugin with the default settings we always use to get the plugin working properly. You can, of course, configure it differently based on your own preferences. The plugin contains more options than the default settings we initially recommend. Any changes are yours to make, but we are not able to advise you on this.

Step 1: Configure the Default Storeview settings of the plugin

If you have the Magmodules Channable plugin for Magento 2 installed in your Magento store, the Order API is automatically installed as well. Make sure you have the latest version of the plugin, you can check this page.

Navigate to the Channable plugin shortcut in the sidebar menu and click "Orders" under "Configuration":

Magento 

You will automatically be redirected to the "Default Config" where you need to check the following settings: 

  • Enable: Yes
  • Default Shipping Method: Channable Shipping
  • Fallback Shipping Method: Channable Shipping
  • Import customers: NoConfiguration-Settings-Stores-Magento-Admin.png

 

Now, go to the "Product Updates" section of the plugin menu where you can adjust the settings. In Channable, stock updates will show in the "Orders > Product Updates" tab. Enable the product updates and set the following up:

  • Frequency: Custom
  • Custom Frequency: */5 * * * * (this means the stock will be updated every 5 minutes)
    Configuration-Settings-Stores-Magento-Admin
  • You can edit the Products per run to 20 under "General" at the top of this page:
    EN
Note: If you do not want stock updates, you can keep the Product Updates option deactivated and skip these settings.

Go back to the top and save the configuration of the default config.

Step 2: Activate Product updates in the connected Store view

If you have activated the Product Updates in Step 2.2., go to the Channable plugin and click on "General". Select the configuration of the store view (or scope) that is connected to Channable.

If you have multiple store views connected to Channable (for example for multiple countries in separate Channable projects), make sure you go to the right store view: the one that is connected to the Channable project you want the order connection set up. You can check which store view you have connected to Channable by going to your project in Channable and navigating to "Setup > Setup import > [Magento import] Settings". Now, click on the Magento connection to see the configuration including the Store ID.

In the correct store view or scope, activate the Product Updates. The webhook field will remain empty and will automatically be filled after the order connection is configured and activated in Channable.

Configuration-Settings-Stores-Magento-Admin

Step 3: Set up the order connection within Channable

After you have configured the above settings, the Channable Orders plugin in Magento is ready for the order connection. To set up the order connection within Channable, you can follow the steps in this article.