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Setting up a Facebook Supplementary feed

Do you want to interactively learn how to set up a basic export feed, or some advanced techniques for setting up an export feed in Channable? Learn how to create a Channacademy account in the Channable app through this Help Center article and start with the Basic Feeds course or the Expert Feeds course.
Note: This article explains how to set up a Facebook Supplementary feed. For more information about the Facebook Dynamic Ads feed or the Facebook Shops feed take a look in our helpcenter. 

General feed setup

Follow these steps to set up your Facebook Supplementary feed:

  1. Add a new Facebook Supplementary feed: First, create a new Facebook Supplementary feed by navigating to Feeds > Add new feed and searching for 'Facebook'. Select the Facebook Supplementary feed.
    EN_-_Facebook_Supplementary_feed.png
  2. Now, you need to select your target Country and Type of market. You can also name the feed. Click on 'Continue' to create the new feed.
    EN_-_Facebook_Supplementary_feed_2.png
    Note: The fields you need to fill in the Finalize step greatly differ per market. You can later change the market type in the feed settings if you chose the wrong one.

  3. Set up the Categories for your products by using the generate categories feature or create new categories from scratch.

  4. Create different Rules to optimize your product data. For examples, take a look at our common rules support article.

  5. Link the right fields in the Finalize step. Make sure to at least fill in all the mandatory blue fields.
    Tip! For a description of the channel fields, hover over the gray question mark icons with your cursor.
  6. Check your feed in the Preview and Quality steps. If there are any errors for mandatory fields, solve these first by optimizing your product data with rules and/or connecting the right fields in the Finalize step. Repeat if needed.

When your Facebook Supplementary feed is all setup, activate the feed in the Settings tab of the feed and run it. You will now see a URL in the Preview step. You can use this URL to upload the feed to Facebook Business.

Uploading the feed to Facebook Business

  1. Login into your Facebook Commerce manager here and select a product catalog
    Facebook_commerce_manager.png
  2. Go to data sources and add the Facebook Supplementary feed there
    Facebook_commerce_manager_2.png
  3. Select “Use a URL” and paste your Facebook Supplementary feed (the one you created in Channable)
    Facebook_commerce_manager_3.png
  4. Choose your schedule
  5. Link your feed to your original product feed
    Facebook_commerce_manager_4.png
  6. Save and upload the feed 
  7. Check if the import is successful

In this Facebook helpcenter article, you can find more information about adding a supplementary feed to your catalog.