Shopify

Import product data from your Shopify store into Channable.

In this article, you'll learn how to install the Shopify Channable app to import product data from your Shopify web shop into Channable.

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Before you start

You’ll need

• A Shopify account with a webshop
• At least one market set up in Shopify

Important: When setting up your market in Shopify, make sure that you click the ➕ next to the options (e.g. the option Catalogs -> All products) at the Inherited section in order to add/save them.

Important: In Shopify, make sure your market has a catalog assigned that contains products. If your market has no catalog (or an empty catalog), the Shopify Markets import can fail or import no items.

Quick fix: In Shopify, create a new catalog that includes All products (Shopify’s default) and assign it to the market.

Good to know

Imported prices can differ from storefront currencies

Channable imports the original source currency from Shopify, so price values may not reflect currency conversions displayed in your storefront.

Billing works a little differently for Shopify

Subscriptions and add-ons related to your Shopify integration are invoiced through Shopify in USD, meaning your billing cycle might differ from our standard invoicing. All charges will appear on your Shopify invoices.

For more information about Channable payments for Shopify users, check our detailed guide.

Variant product images are imported for each product

When you create variants in Shopify, we import images for all variants for that product so you can use them when setting up a channel.

For more control over which images are imported, you could:

• Create separate "parent" products in Shopify for each variant.
• Set up an import rule to filter additional_image_links based on a unique identifiers (e.g. size, color) in the image URL.

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1

Install the Channable app in Shopify

Follow these steps to install the Channable app from the Shopify App Store:

1. In Channable, open the project where you want to import your product data.
2. In the sidebar, go to Setup > + Choose import method > Shopify Markets.
3. Add a new connection, or select an existing one.

   1. If adding a new connection, click + Add a new connection > Connect with Shopify. You will be redirected to Channable's Shopify app store page.
   2. Click Install.
   3. You'll be redirected to your Shopify store's backend to authorize the connection. In the page header, click Install app.
   4. Once installation is complete, you'll be redirected back to Channable.

2

Set up your Shopify Markets import

Important: You must have at least one market to import items from. If you don't have any, create one before continuing.

Continue setting up your Shopify markets import.

1. Name: Give your importer a clear name (like ‘Shopify Markets - EU’).
2. Choose language: Select any additional language(s) you want to import. The primary language is always included.
3. Shopify Markets to import: Select the market you want to import. If you don’t add one, we’ll import all markets by default.
4. Set advanced settings (optional):

   1. If you would like to further customize your Shopify setup (e.g. import metafields, only import active markets):

      1. Click on the Settings tab to return to your import settings.
      2. Click Advanced settings.
      3. Go through each tab and apply your preferred settings, clicking Save after each change.

Advanced setting options

Additional fields

• Include translated metafields: Enable to include translated values for metafields.
• Metafields: Enable to import custom fields which store additional information related to your items.

Import filters

• Collection ID: Input an ID to only import items from that specific collection ID. Find the ID in the URL of the collection page in Shopify e.g.

  https://my-shop-name.myshopify.com/admin/collections/123456789
• Only import active markets: Enable to only import active markets.
• Only import active items: Enable to only import active (visible, available for sale) items.

Note: Enabling advanced settings may slow down your import update speed.

1. Click Run import.

3

Map your product data to project fields

After you run the import, you land on the Import mapping page. It shows the fields pulled from Shopify, such as price, description, and title.

In this step, you match those imported fields to Channable's standard project fields. Channable maps most fields automatically, but you should review and adjust them before importing.

Tip: Want to learn more about how import mapping works in Channable? Read our dedicated guide on mapping.

1. Compare and adjust mapping.

   • Review your Imported data fields against Channable's matched Project fields. If a field was matched incorrectly, click on the field to select a different field.
2. Check and correct field types.

   • Check that the right field type is assigned to your project fields. If a field has the wrong type, click Edit next to the field, select the correct type in the dropdown, and click Save & Import.
3. Exclude fields (optional).

   • To exclude a field from being included in your product data, click the checkbox in the Select column for that field and click Do not import selected fields.

If you have several markets set up in Shopify, check that any market-specific fields (like price_netherlands or title_fr) are mapped to the right field type.

1. Once you've finished mapping, click Save & Import to start importing your Shopify product data.

4

Overview

After your product data has finished importing:

• Go to the Overview page to view your imported products.
• Click on an item to see detailed information.

Your Shopify import is now successfully set up! You can now use this product data to create and optimize Feeds, Marketplaces, Shopping Ads, and more in Channable.