How does the automated MCC invite process work?

How to invite a new client account

Creating a new connection will automatically send an invitation to your Google client account (or your Google Ads Manager account, which might be needed for Channable Insights).

To start this process, you have to use a connection called Google Ads.

1

Add a new connection

Navigate in the upper right corner to Connections under your account name. Click on "+Add a new connection" and this connections screen will pop up — here you can find the Google connection.

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2

Configure the connection

Click on the Google Ads connection, enter the correct Google Ads ID and give a name to the connection.

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3

Sign in and accept permissions

Click on "Sign in with Google". Log in to Google and give Channable permission by accepting the invite. After accepting, you can add the connection in Channable.

Add the Google Ads customer ID of the account you wish to connect to (you need to have access to this account). Channable will send an invitation from our Channable MCC to connect to this Google Ads Customer account. Accept this invite inside Google Ads settings: Admin > Access and security > Managers tab. Click Accept in the actions column.

Common Issues

"The client would be linked more than once in a hierarchy. Unlink the existing manager from the client account or use the existing manager account to manage the client account"

This error occurs when an account is already managed by another managing account. An account can only be linked once within the same manager hierarchy. More information on how to resolve this is available on this Google support page.

"The client has already been invited. Accept the pending invitation on your Google client account"

This message means we've already sent an invitation to the Google client account. Check your pending invites and accept the invite sent from Channable.

If the invite isn't visible in your Google client account, contact our support department.