> For the complete documentation index, see [llms.txt](https://helpcenter.channable.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.channable.com/list-advertise/list-and-advertise-es/vende-en-marketplaces/marktplaats/como-solucionar-el-error-de-marktplaats-no-se-puede-cambiar-el-estado-del-anuncio-a-active-da-delete.md).

# Solucionar el error de Marktplaats 'No se puede cambiar el estado del anuncio a ACTIVE desde DELETED'

Este error se produce cuando se han hecho cambios manuales en tu cuenta de Marktplaats Pro.

{% hint style="info" %}
Para solucionar este error, sigue los pasos a continuación.
{% endhint %}

{% stepper %}
{% step %}

### Elimina tus anuncios en la API de Marktplaats

Crea una regla para excluir todos tus ítems y guarda la regla.

*Ejemplo*

<figure><img src="/files/93a77447d7440bc92f4f02bd3c816654da2ad61f" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}

### Ejecuta la API del marketplace

<figure><img src="/files/6ee4fec61ff951da00b4073b29837a86bdfd5bba" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}

### Limpia el marketplace

Pulsa "Borrar API" en la sección de ajustes.

<figure><img src="/files/60a85fd3497dae120e901a00504b45e2747b04b4" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}

### Elimina la regla de exclusión y ejecuta la API de nuevo

Elimina la regla creada en el primer paso y ejecuta la API una vez más. Cuando la API termine, el error debería desaparecer.
{% endstep %}
{% endstepper %}


---

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