# Orders - [Order connections](https://helpcenter.channable.com/list-advertise/orders/order-connections.md): Learn about the order-sync add-on in Channable, and how it works. - [How to set up an order connection](https://helpcenter.channable.com/list-advertise/orders/order-connections/how-to-set-up-an-order-connection.md): Learn how to set up an order connection in Channable to sync returns and help keep order statuses and stock aligned. - [How to set up an OTTO order connection](https://helpcenter.channable.com/list-advertise/orders/order-connections/how-to-set-up-an-order-connection/how-to-set-up-an-otto-order-connection.md): Learn how to set up an OTTO order connection and provide the required shipping and return tracking information. - [How do I set up a ManoMano Order connection?](https://helpcenter.channable.com/list-advertise/orders/order-connections/how-to-set-up-an-order-connection/how-do-i-set-up-a-manomano-order-connection.md): Learn how to set up a ManoMano order connection, map product IDs correctly, and handle required tracking URLs. - [How do I set up a Wayfair order connection?](https://helpcenter.channable.com/list-advertise/orders/order-connections/how-to-set-up-an-order-connection/how-do-i-set-up-a-wayfair-order-connection.md): Learn how to create a Wayfair order connection, enter the required credentials, and understand Wayfair-specific order handling. - [Veepee order connection setup](https://helpcenter.channable.com/list-advertise/orders/order-connections/how-to-set-up-an-order-connection/veepee-order-connection-setup.md): Learn how to set up a Veepee order connection, configure returns, and manage stock deduction settings. - [How to set up a Rakuten Order connection?](https://helpcenter.channable.com/list-advertise/orders/order-connections/how-to-set-up-an-order-connection/how-to-set-up-a-rakuten-order-connection.md): Learn how to set up a Rakuten order connection, configure SKU matching, and handle tracking URL requirements. - [Handling AliExpress Orders Through Miravia](https://helpcenter.channable.com/list-advertise/orders/order-connections/how-to-set-up-an-order-connection/handling-aliexpress-orders-through-miravia.md): Learn how AliExpress orders are imported through Miravia and what stock synchronization limitations apply. - [Supported marketplaces for order connections](https://helpcenter.channable.com/list-advertise/orders/order-connections/supported-marketplaces-for-order-connections.md): See the marketplace channels Channable currently supports for order connections and available functionalities. - [Supported eCommerce platforms for order connections](https://helpcenter.channable.com/list-advertise/orders/order-connections/supported-ecommerce-platforms-for-order-connections.md): See which eCommerce platforms support native order synchronization and integrated return handling in Channable. - [How to set up the Channable API for an order connection](https://helpcenter.channable.com/list-advertise/orders/order-connections/supported-ecommerce-platforms-for-order-connections/how-to-set-up-the-channable-api-for-an-order-connection.md): Learn how to set up the Channable API for Order Sync when your webshop platform is not supported and test the connection with a sandbox order. - [How do I configure the Channable Orders plugin in Magento 2?](https://helpcenter.channable.com/list-advertise/orders/order-connections/supported-ecommerce-platforms-for-order-connections/how-do-i-configure-the-channable-orders-plugin-in-magento-2.md): Learn how to configure the Channable Orders plugin in Magento 2 for order connections and product updates. - [How to set up a Fulfilled by Marketplace order connection](https://helpcenter.channable.com/list-advertise/orders/order-connections/how-to-set-up-a-fulfilled-by-marketplace-order-connection.md): Learn how to create a separate order connection for orders that are stored and shipped by the marketplace. - [Order connection billing logic](https://helpcenter.channable.com/list-advertise/orders/order-connections/order-connection-billing-logic.md): This article explains how Channable calculates costs for order connections when selling across multiple countries or regions - [How to add the order-sync add-on](https://helpcenter.channable.com/list-advertise/orders/order-connections/how-to-add-the-order-sync-add-on.md): Learn how to add the Order sync add-on to your plan and how pricing works for active order connections. - [Orders page navigation](https://helpcenter.channable.com/list-advertise/orders/orders-page-navigation.md): This page provides an overview of the All orders, Product returns, and Product updates tab in Orders. - [Processing orders, returns, and cancellations](https://helpcenter.channable.com/list-advertise/orders/processing-orders-returns-and-cancellations.md): Learn how order processing, returns, and cancellations work in Channable order connections. - [Transporters](https://helpcenter.channable.com/list-advertise/orders/processing-orders-returns-and-cancellations/transporters.md): Learn how to configure default transporters and transporter mapping for your order connections. - [Order returns](https://helpcenter.channable.com/list-advertise/orders/processing-orders-returns-and-cancellations/order-returns.md): Learn how order returns work for order connections in Channable. - [Order cancellations](https://helpcenter.channable.com/list-advertise/orders/processing-orders-returns-and-cancellations/order-cancellations.md): Learn how order cancellations work in Channable when cancelled by the buyer, marketplace, or seller. - [Fulfilled by Marketplace](https://helpcenter.channable.com/list-advertise/orders/processing-orders-returns-and-cancellations/fulfilled-by-marketplace.md): Learn how Channable imports orders that are stored and shipped by the marketplace itself.) - [Test orders and test returns](https://helpcenter.channable.com/list-advertise/orders/processing-orders-returns-and-cancellations/test-orders-and-test-returns.md): This article explains how to test whether Channable can send and receive order information from your eCommerce platform. - [Configure order setup](https://helpcenter.channable.com/list-advertise/orders/configure-order-setup.md): Learn how to configure transporters, product matching, and other setup options for your order connections. - [Advanced order connection settings](https://helpcenter.channable.com/list-advertise/orders/configure-order-setup/advanced-order-connection-settings.md): Learn how to configure your order connection based on your preferences. - [Sync order attachments to your eCommerce platform](https://helpcenter.channable.com/list-advertise/orders/configure-order-setup/sync-order-attachments-to-your-ecommerce-platform.md): Learn how to sync order attachments like shipping labels to your eCommerce platform. - [Upload and manage invoices with Channable API](https://helpcenter.channable.com/list-advertise/orders/configure-order-setup/upload-and-manage-invoices-with-channable-api.md): Learn how to upload and manage order invoices with the Channable API for supported marketplaces. - [Alternative product IDs](https://helpcenter.channable.com/list-advertise/orders/configure-order-setup/alternative-product-ids.md): Learn how alternative product IDs work in order connections, when to use them, and which webshop identifier fields Channable supports. - [Using alternative product IDs in orders](https://helpcenter.channable.com/list-advertise/orders/configure-order-setup/alternative-product-ids/using-alternative-product-ids-in-orders.md): Learn how alternative ID mapping helps Channable match marketplace order items to the correct webshop products. - [Troubleshooting orders](https://helpcenter.channable.com/list-advertise/orders/troubleshooting-orders.md): Find solutions for common order connection issues, failed orders, and missing marketplace orders. - [How to pause or remove an order connection](https://helpcenter.channable.com/list-advertise/orders/troubleshooting-orders/how-to-pause-or-remove-an-order-connection.md): Learn how to deactivate an order connection temporarily or delete it permanently in Channable. - [How to fix/resend a failed order](https://helpcenter.channable.com/list-advertise/orders/troubleshooting-orders/how-to-fix-resend-a-failed-order.md): Learn how to review failed orders, resend them to your webshop, or handle them manually in Channable. - [Frequently Asked Questions (Orders)](https://helpcenter.channable.com/list-advertise/orders/troubleshooting-orders/frequently-asked-questions-orders.md): Find quick answers to common questions about order connections, exports, tracking, and platform-specific order issues. - [My order connection is not retrieving (some) orders](https://helpcenter.channable.com/list-advertise/orders/troubleshooting-orders/my-order-connection-is-not-retrieving-some-orders.md): Learn how to troubleshoot missing orders in an order connection and check connection, timing, and API issues. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://helpcenter.channable.com/list-advertise/orders.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.