Advanced order connection settings

Learn how to configure your order connection based on your preferences.

You can configure advanced order connection settings in your order connection to control how Channable processes:

• Orders
• Fulfillment updates
• Returns
• Real time stock updates
• Other configurable order connection settings

Important: Available advanced settings vary per platform and channel. Not all settings will be available for all integrations.

Access and permissions

To prevent accidental changes to your order connection settings, the following permissions apply:

• All users with “read” access can find and view advanced order connection settings.
• Only users with “write” access can find, view, and edit advanced order connection settings.

Edit advanced settings

1. Go to Setup > Order connections.
2. Click Settings in [your order connection].
3. Click Advanced settings. A pop-up menu will open, displaying the available order connection settings for the platform and channel you are using.
4. Use the menu to review, enable, and save the settings you would like to add to your order connection.

Important Notice: Changing these settings affects order processing, fulfillment updates, returns, and real-time stock updates through Channable.

Ensure you review the information carefully before enabling or disabling certain features.

Navigation

Click on the different tabs in the menu to navigate between Fulfillment, Orders, Returns and Stock related settings.

See setting details

Click on a setting to view more details.

Save new settings

Click on the setting, adjust the field (either set to Enabled/Disabled or fill in a value), and click Save.

A Modified label will appear to indicate the setting has been adjusted.

Reset setting to default

1. Find the setting you want to revert. If changed, it will have a Modified tag.
2. Click on the setting to view more details.
3. Click Reset. Your changes will be saved automatically.