How do I set up a ManoMano Order connection?

Learn how to set up a ManoMano order connection, map product IDs correctly, and handle required tracking URLs.

Setting up a ManoMano order connection follows a slightly different process from a regular connection as it requires tracking URLs.

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Note: The order connection retrieves all open orders; we don't filter by country. That means that an order connection with ManoMano picks up all orders in one specific seller account, regardless of which country the order comes from.

Before you start

You’ll need

• The Order sync add-on enabled in your plan
• A compatible webshop or our Channable API
• Matched IDs: Your webshop products must match the products in your marketplace channel (use the same product ID)

Good to know

• You need one order sync add-on per seller account
• You can only use one webshop platform per project.

Set SKU as an internal reference in your ManoMano feed

Unlike most order connections, the ManoMano order connection doesn't use the id field to match the orders with your products in your backend. Instead, ManoMano uses the SKU field as the main identifier for your products. Therefore, you need to map the internal product ID of your backend to the SKU field in the "Finalize" step (this can be, for example, the id field) for the orders to match the products in your backend.

Generating an API key

To create a connection with ManoMano, you will require a seller ID and an API key. The API key is the standard authentication system of the ManoMano API, so to be able to connect Channable with the ManoMano API system, you will need to generate a key connected to your seller ID. To generate a key, follow these steps:

1

In your ManoMano seller account

Go to the API key page in Toolbox > Settings > API key.

2

Create a new key

Click on “Create API key”.

3

Name your key

Name your API key (for example: Channable Order Connection).

4

Generate

Click on Generate API key.

Creating the connection

Once you have generated an API key, you can set up the actual connection in Channable. Under Setup > Order connections, click Add a new connection. Fill in the requested information.

Once this connection is created, you can contact support to request the final part of the setup. More information about setting up the order connection can be found on this page:

ManoMano Tracking URLs: Supported Transporters

ManoMano is one of the few marketplaces that does not accept an order without a tracking URL, which means that we will have to generate the URL ourselves. We do not know what tracking URLs look like for all logistics providers, thus it is important to check with our support department to see if your transporter is already supported.