Order connection billing logic

This article explains how Channable calculates costs for order connections when selling across multiple countries or regions

Order connections are priced per seller account.

For most marketplaces, each country/region needs its own seller account. This means you usually need one order connection per country.

However, some marketplaces use one seller account for multiple countries. In these cases, you can set up multiple order connections for the price of one.

Example

One seller account, one region

You sell on CDiscount with one seller account exclusively in France.

This requires one order connection (€49).

One seller account, multiple regions

You sell on Decathlon in 10 different countries through one seller account.

This requires one order connection (€49).

Multiple seller accounts, different regions

You sell on bol NL and bol BE using two separate bol seller accounts.

This requires two order connections (€98) because you're selling on two different seller accounts.

Exceptions

Most marketplaces require an additional order connection per region, but these platforms support multiple countries for the price of one connection:

Amazon

With one seller account on Amazon, you can list in multiple regions. Since we can’t collect orders across all regions through one order connection, you can create multiple order connections for the price of one.

Billing impact: You are only charged for one add-on if your orders come from the same Amazon seller account.

eBay

When setting up an eBay channel, you can set your eBay country to All countries or a specific region (e.g. Australia, Canada). If you select the All countries option and connect that channel to your order connection, Channable can pull in orders across all regions. This would fall under one order connection.

Billing impact: You are only charged for one add-on if the connected channel pulls orders from all countries. To only collect orders from specific countries, you need a separate channel and order connection per country.

Coverage:

• Australia

• Austria

• Belgium (Dutch)

• Canada

• Canada (French)

• France

• Germany

• Ireland

• Italy

• Netherlands

• Poland

• Spain

• Switzerland

• United Kingdom

• United States

Kaufland

With Kaufland, you can set up several order connections for all regions without additional charges.

Coverage:

• Germany

• Czech Republic

• Slovakia

• Poland

• Austria

Spartoo

With Spartoo, you can set up several order connections for all regions without additional charges.

Coverage:

• Belgium

• Croatia

• Czech Republic

• Denmark

• Finland

• France

• Germany

• Greece

• Hungary

• Italy

• The Netherlands

• Poland

• Portugal

• Romania

• Slovakia

• Slovenia

• Spain

• Sweden

• United Kingdom

Decathlon

Decathlon uses Mirakl’s multi-country functionality, allowing you to use one seller account for all supported European regions when you provide localized product attributes (e.g. productTitle-es_ES).

Coverage:

• Belgium

• France

• Germany

• Italy

• Netherlands

• Poland

• Portugal

• Spain

• UK