comments-questionSupported eCommerce platforms for order connections

See which eCommerce platforms support native order synchronization and integrated return handling in Channable.

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Native platform support

The following platforms have a built-in integration with Channable:

Platform
Order returns

Channable API

Yes

BigCommerce

Yes

CCV Shop

No

Divide

No

Lightspeed

Yes

Lightspeed eSeries

No

Magento

Yes

Mijnwebwinkel

Yes

Prestashop

No

Shopify

Yes

Shoptrader

No

Shopware 5

No

Shopware 6

No

Squarespace

No

WooCommerce

No

The Channable API

If your eCommerce platform doesn’t support order sync, or if you import items via XML or CSV, you can still sync orders using our Channable API.

The Channable API is a custom technical solution that allows your developers to build a bridge between your back-end and Channable.

You can use it to:

  • Retrieve orders from compatible marketplaces

  • Create orders in your eCommerce platform

  • Push shipment status, carrier, and track & trace information back to the marketplace

  • Retrieve return information

Technical Requirements:

  • An active Order sync add-on

  • Items already imported into a Channable project

  • Development resources on your side to connect to our endpoints

Learn more: How to set up the Channable API for an order connection

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