Supported eCommerce platforms for order connections

See which eCommerce platforms support native order synchronization and integrated return handling in Channable.

Important: You can only connect order connections to one eCommerce platform per project.

If you manage your orders using multiple platforms (for example, Shopify and Lightspeed), you need to create separate projects for each one.

Native platform support

The following platforms have a built-in integration with Channable:

Platform	Order returns
Channable API	Yes
BigCommerce	Yes
CCV Shop	No
Divide	No
Lightspeed	Yes
Lightspeed eSeries	No
Magento	Yes
Mijnwebwinkel	Yes
Prestashop	No
Shopify	Yes
Shoptrader	No
Shopware 5	No
Shopware 6	No
Squarespace	No
WooCommerce	No

The Channable API

If your eCommerce platform doesn’t support order sync, or if you import items via XML or CSV, you can still sync orders using our Channable API.

The Channable API is a custom technical solution that allows your developers to build a bridge between your back-end and Channable.

You can use it to:

• Retrieve orders from compatible marketplaces

• Create orders in your eCommerce platform

• Push shipment status, carrier, and track & trace information back to the marketplace

• Retrieve return information

Technical Requirements:

• An active Order sync add-on

• Items already imported into a Channable project

• Development resources on your side to connect to our endpoints

Learn more: How to set up the Channable API for an order connection