# Supported eCommerce platforms for order connections

{% hint style="warning" %}
**Important:** You can only connect order connections to one eCommerce platform per project.

If you manage your orders using multiple platforms (for example, Shopify and Lightspeed), you need to create separate projects for each one.
{% endhint %}

### Native platform support

The following platforms have a built-in integration with Channable:

| Platform           | Order returns |
| ------------------ | ------------- |
| Channable API      | Yes           |
| BigCommerce        | Yes           |
| CCV Shop           | No            |
| Divide             | No            |
| Lightspeed         | Yes           |
| Lightspeed eSeries | No            |
| Magento            | Yes           |
| Mijnwebwinkel      | Yes           |
| Prestashop         | No            |
| Shopify            | Yes           |
| Shoptrader         | No            |
| Shopware 5         | No            |
| Shopware 6         | No            |
| Squarespace        | No            |
| WooCommerce        | No            |

### The Channable API

If your eCommerce platform doesn’t support order sync, or if you import items via XML or CSV, you can still sync orders using our Channable API.

The Channable API is a custom technical solution that allows your developers to build a bridge between your back-end and Channable.

**You can use it to:**

* Retrieve orders from compatible marketplaces
* Create orders in your eCommerce platform
* Push shipment status, carrier, and track & trace information back to the marketplace
* Retrieve return information

**Technical Requirements:**

* An active **Order sync add-on**
* Items already imported into a Channable project
* Development resources on your side to connect to our endpoints

*Learn more:* [how-to-set-up-the-channable-api-for-an-order-connection](https://helpcenter.channable.com/list-advertise/orders/order-connections/supported-ecommerce-platforms-for-order-connections/how-to-set-up-the-channable-api-for-an-order-connection "mention")