# Supported marketplaces for order connections

### Functionalities

Our supported order functionalities vary based on the marketplace. Some have limited order syncing and/or don’t update stock in real time.

{% tabs %}
{% tab title=" Order sync" %}

* **Complete:** Sends orders to the eCommerce platform and sends shipping status with tracking codes back to the marketplace.
* **Limited:** Only sends orders from the marketplace to your eCommerce platform, with no feedback to the marketplace.
  {% endtab %}

{% tab title="Real-time stock updates" %}
Whether a marketplace supports automatic stock updates when an item is ordered.
{% endtab %}

{% tab title="Order returns" %}
Channable can retrieve return information from orders for certain marketplaces.

*Learn more*
{% endtab %}

{% tab title="Invoices" %}
If you have an order connection, you can upload and manage your invoices in PDF format for supported marketplaces via the Channable API.

This feature is available for Amazon, Kaufland, bol, and all Mirakl-based marketplaces.
{% endtab %}

{% tab title="Fulfilled by Marketplace" %}
Some marketplaces offer a fulfillment service where they ship the order for you.

By default, Channable does not import these orders. This helps prevent double shipments from your order management system (OMS). If you want to import these orders into Channable and send them to your eCommerce platform, set up an extra FBM order connection.

{% hint style="info" %}
**Note:** If some items are fulfilled by the marketplace, you must mark this when you create the listing, either in Channable or on the marketplace. Requirements vary by marketplace.
{% endhint %}
{% endtab %}
{% endtabs %}

### Supported marketplaces

Channable can automatically pull orders from the following marketplaces:

<table data-header-hidden="false" data-header-sticky data-full-width="false"><thead><tr><th width="146.6666259765625">Marketplaces</th><th width="128">Order sync</th><th>Stock updates</th><th width="100.6666259765625">Order returns</th><th width="102">Invoices</th><th>Fulfillment by Marketplace</th></tr></thead><tbody><tr><td>Allegro</td><td>Complete</td><td>Yes</td><td>No</td><td>Yes</td><td>Yes</td></tr><tr><td>Amazon</td><td>Complete</td><td>Yes</td><td>Yes*</td><td>Yes</td><td>Yes</td></tr><tr><td>ANWB</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Beslist</td><td>Limited</td><td>Yes</td><td>No</td><td>No</td><td>No</td></tr><tr><td>Bol</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>But</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Carrefour Spain</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Carrefour France</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>CDiscount</td><td>Complete</td><td>No</td><td>No</td><td>No</td><td>Yes</td></tr><tr><td>Check24</td><td>Complete</td><td>No</td><td>No</td><td>No</td><td>No</td></tr><tr><td>Conforama</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Conrad</td><td>Complete</td><td>Yes</td><td>Yes*</td><td>Yes</td><td>Yes</td></tr><tr><td>Debenhams</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Decathlon</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Douglas</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>eBay</td><td>Complete</td><td>Yes</td><td>Yes</td><td>No</td><td>No</td></tr><tr><td>ePrice</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>FNAC Darty</td><td>Limited</td><td>Yes</td><td>No</td><td>No</td><td>Yes</td></tr><tr><td>fonQ</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Fruugo</td><td>Complete</td><td>Yes</td><td>Yes</td><td>No</td><td>No</td></tr><tr><td>Galaxus*</td><td>Complete</td><td>No</td><td>Yes</td><td>No</td><td>No</td></tr><tr><td>Galeries LaFayette</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Home24</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Hornbach</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>INNO</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Kaufland</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Kruidvat</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>La Redoute</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Le BHV Marais</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Leen Bakker</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Leroy Merlin, Bricoman</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Maisons du Monde</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>ManoMano</td><td>Complete</td><td>Yes</td><td>No</td><td>No</td><td>No</td></tr><tr><td>Manor</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Maxeda (Praxis/Brico)</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>MediaMarkt</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Miravia</td><td>Complete</td><td>Yes</td><td>Yes</td><td>No</td><td>No</td></tr><tr><td>Nextail</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>No</td></tr><tr><td>Nocibe</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>No</td></tr><tr><td>Obelink</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>OTTO</td><td>Complete</td><td>Yes</td><td>Yes*</td><td>No</td><td>No</td></tr><tr><td>PcComponentes</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Rakuten</td><td>Complete</td><td>Yes</td><td>No</td><td>No</td><td>No</td></tr><tr><td>Showroomprive</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Spartoo</td><td>Complete</td><td>Yes</td><td>No</td><td>No</td><td>No</td></tr><tr><td>Sprinter</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>TikTok Shop</td><td>Complete</td><td>Yes</td><td>Yes</td><td>No</td><td>No</td></tr><tr><td>ToBeDressed</td><td>Complete</td><td>No</td><td>Yes</td><td>No</td><td>No</td></tr><tr><td>VeePee</td><td>Complete</td><td>Yes</td><td>No</td><td>No</td><td>No</td></tr><tr><td>Vtwonen</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Walmart</td><td>Complete</td><td>Yes</td><td>Yes</td><td>No</td><td>Yes</td></tr><tr><td>Wayfair</td><td>Complete</td><td>Yes</td><td>No</td><td>No</td><td>No</td></tr><tr><td>Worten</td><td>Complete</td><td>Yes</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Zalando</td><td>Complete</td><td>Yes</td><td>Yes*</td><td>No</td><td>Yes</td></tr></tbody></table>

\*Galaxus has two programs: the Marketplace Program and the Retailer Program. We only support the Marketplace Program, as the Retailer Program requires invoice handling and partial shipments that we don't support.

### \* Supported, but requires action

<details>

<summary>Conrad</summary>

A [return address in your Mirakl account](https://platform.conrad.de/de/verkaeufer/competence-center/verkaufaufderplatform/bestellabwicklung/ruecksendungen_in_mirakl_bearbeiten.html#) is required to process returns from Conrad.

</details>

<details>

<summary>OTTO</summary>

For OTTO shipments, every order must include a return tracking number. OTTO uses this number to create return labels for customers. In most cases, returns are sent directly to your warehouse.

When you receive a return, you must register it in Channable or through the API. In rare cases, a return is sent to OTTO first. If that happens, Channable retrieves the return information and sends it to your eCommerce platform on supported platforms.

Follow our guide: [How to set up an OTTO order connection](/list-advertise/orders/order-connections/how-to-set-up-an-order-connection/how-to-set-up-an-otto-order-connection.md)

</details>

<details>

<summary>Zalando</summary>

Zalando returns require manual action in Channable. Include a return label with every package so customers can send items directly back to you.

When you receive a return, you must register it in Channable or through the API. You must also update the stock in your eCommerce platform.

</details>


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