> For the complete documentation index, see [llms.txt](https://helpcenter.channable.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.channable.com/list-advertise/sell-on-marketplaces/marktplaats/fixing-marktplaats-error-cannot-change-ad-status-to-active-from-deleted.md).

# Fixing Marktplaats error 'Cannot change ad status to ACTIVE from DELETED'

This error is caused when manual changes have been made in your Marktplaats Pro account.

{% hint style="info" %}
To fix this error follow the steps below.
{% endhint %}

{% stepper %}
{% step %}

### Delete your ads in the Marktplaats API

Create a rule to exclude all of your items and save the rule.

*Example*

<figure><img src="/files/bff90e7e06a5ba433344dd80505b59ee454a5c22" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}

### Run the marketplace API

<figure><img src="/files/6ed3b08924b1749df9edbe5923bae1778eeca3a4" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}

### Clear the marketplace

Press "Clear API" in the settings section.

<figure><img src="/files/790c912ab1f34bfe6774e79dd8cb1a96d7b673c5" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}

### Remove the exclusion rule and run the API again

Remove the rule created in the first step and run the API one more time. When the API is finished, the error should be gone.
{% endstep %}
{% endstepper %}


---

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