| :graduation-cap: Academy | Get to know our platform in depth, and earn badges and certificates to demonstrate your new skills. | https://academy.channable.com/ |
| :bullseye-pointer: Demo Center | See Channable in action, and discover how we can help you grow your sales across channels. | https://democenter.channable.com/hub/help-center-en |
| :swap-arrows: Changelog | See what's new in Channable, including fixes, improvements, and channel updates. | /spaces/Celgbro04804WOVz6ZV0 |
| :lightbulb: Digital Enablement Hub | Get the latest product updates, best practices, and practical resources. | https://get.channable.com/digital-enablement-hub |
:bolt-lightning: | Quickstart guide | Learn how to get started in Channable. | /pages/960b745c1f3c950e24ce475b0cb12606bda8be6b | |
:folders: | Create a project | A project is a workspace where you can organize and manager your product data. | /pages/a9afdce74879660cdbc46f9c79afad519d9b6915 | |
:file-arrow-down: | Import product data | To get your products listed on a channel, you'll need to provide Channable with your product data. | /spaces/Za0iYflHeXmKWGnfFMAN/pages/LThc2RqOxBKU56Qt3TMy |
| :wand-sparkles: | Bulk edit and enrich your product data with rules | Get your product data ready to export to a channel. | /spaces/u8whzIfip72Kvn3M1bsc/pages/15BqbqcGL2S3AoVkTSLf | |
| :images: | Create and edit images | Add additional images, text or other content to your product images | /spaces/u8whzIfip72Kvn3M1bsc/pages/7c96ae1561c1fa7a2bcbcc04fae1959e555e0aef | |
| :chart-simple: | Use performance metrics | Optimize your ads and listings, spot key trends and make data-driven decisions. | /spaces/u8whzIfip72Kvn3M1bsc/pages/f452f00bd468f0b65938349df87be5ef0d45f0fb |
| :cart-shopping: | List your products on a marketplace | Export to popular online marketplaces like Amazon and bol. | /spaces/F8GepmoSonQRG6RnHOxJ/pages/Y2QjTRRTaWGVQDqJRql4 | |
| :bullhorn: | Run ad campaigns | Advertize on ad platforms like Google Ads and Amazon Ads. | /spaces/F8GepmoSonQRG6RnHOxJ | |
| :tags: | Improve your Google Ad performance | Boost your Shopping ads with Google Premium CSS. | /spaces/bBY5zPT0WiTFQ8xha2EA/pages/JsKd452Nu8XTrHz68zaF | |
| :arrow-down-arrow-up: | Automate repricing strategies | Outsell the competition and win the Buy Box through real-time price adjustments. | /spaces/F8GepmoSonQRG6RnHOxJ/pages/tNEsCxy7zaYhkLw9Ue64 | |
| :cube: | Set up Order Sync | Keep your stock levels in sync across your webshops and the marketplace you advertise on. | /spaces/F8GepmoSonQRG6RnHOxJ/pages/AF3Es3QBTZHLblOtXp0U |
| Cover image | ||||
|---|---|---|---|---|
| :graduation-cap: | Channable Academy | Get to know our platform in depth, and earn badges and certificates to demonstrate your new skills. | https://academy.channable.com/ | /files/EiaxNnwsf3u9B8UjAnvX |
| :swap-arrows: | Changelog | Your gateway to understanding how Channable can help you grow your sales across channels. | /spaces/Celgbro04804WOVz6ZV0 | /files/k4dedaa7wj8BjOrkkere |
| :bullseye-pointer: | Demo center | See the latest new features and improvements in Channable. | https://democenter.channable.com/hub/efxkc6i9oqs9 | /files/CNgKKyRC8pPUejuC5KXe |
| Cover image | |||
|---|---|---|---|
| Product feed management | Prepare and optimize your product data to meet the unique requirements of thousands of online channels. | https://www.channable.com/products/product-feed-management-tool | /files/Qy6Il68Z5uEcr7K7a0O5 |
| Marketplaces | Create and manage your product listings and process orders on top marketplaces like Amazon, eBay and bol. | https://www.channable.com/products/marketplace-integrator | /files/IacnQZYNSPpHNrtAe7z4 |
| Cover image | |||
|---|---|---|---|
| PPC | Create and monitor your performance-based Pay-Per-Click (PPC) campaigns directly from your product data for Google, Amazon, and bol. | https://www.channable.com/products/ppc-tool | /files/9yQ0vaEm7kltZriDhOLs |
| Creatives | Generate optimized, on-brand product images for your listings directly from your feed at scale. | https://www.channable.com/products/dynamic-image-editor | /files/mTxlfHBslrvsJeEePeae |
| CSS | Submit your products to Google Shopping via Google Premium CSS and increase the performance of your Shopping Ads. | https://www.channable.com/products/css | /files/XftgiCJqmINkYnusQF2Y |
| Cover image | |||
|---|---|---|---|
| Insights | Get in-depth, product-level performance data from your connected platforms and manage your budget spend. | /files/4SV2o61z6eeLBiyeYWyM | https://www.channable.com/products/channable-insights |
| Analytics | Connect Google Analytics to track performance and conversion. | /files/D5WSa4B10iVqCc71F6Xq | https://www.channable.com/products/channable-insights |
| Level | Best for | Includes |
|---|---|---|
| Bronze | New partners building their first managed client base. | Official partner status, basic co-marketing, and support while you get started. Most agencies reach this level in about 3 months. |
| Silver | Growing partners managing more clients and revenue. | Dedicated support, more visibility in the Partner Directory, and access to product training. |
| Gold | Established partners with the strongest program footprint. | Priority support, early feature access, co-marketing opportunities, and the highest partner commission. |
:handshake-angle: | How to use a partner code | /pages/c92fc53950d16bd9e03dbf216bfc700c56271bab | |
:handshake-angle: | Agency Dashboard | /pages/f06301e589a42e6765dd4d10563596f92e5c4b31 | |
:gear: | Types of access to client companies | /pages/2B3OInNmaHhV9SOqTeNt |
| Role | Agency Dashboard | Main company (of the agency) | Client companies |
| Marketeer | Can see other users in the Agency Dashboard. | Permissions equivalent to an Employee role. | Permissions equivalent to an Employee role. |
| Agency Lead | Can change user roles (e.g., promote a Marketeer to Agency Lead). Can add or remove agency users. | Permissions equivalent to an Owner role. | Permissions equivalent to an Employee role. |
| :file-import: | Import via a data file | Import your product data into Channable via a data file such as XML or CSV. | /spaces/Za0iYflHeXmKWGnfFMAN/pages/8kDEIRabBgj0meVX0iwJ |
| :cart-arrow-down: | Import via a webshop | Import your product data into Channable by connecting a supported webshop. | /spaces/Za0iYflHeXmKWGnfFMAN/pages/vaDyaIxwwfqUIIdeJCKr |
| :arrow-down-to-bracket: | Learn about importing product data | To start working with your data in Channable, you first need to import it. | /spaces/Za0iYflHeXmKWGnfFMAN/pages/hIQl9ilwVlspX312zJrj |
| :arrow-down-to-bracket: | Learn about import fields | Information about your product data is stored in 'import fields'. Learn how to work with them. | /spaces/Za0iYflHeXmKWGnfFMAN/pages/bSKaCuvAsEacAfc6NaA8 |
| :wrench: | Troubleshooting: Import errors | Find solutions to common import errors. | /spaces/Za0iYflHeXmKWGnfFMAN/pages/QbIZi9CaLie7ird01ooZ |
| :merge: | Combine multiple imports | Combine data from multiple sources to enrich items or add shared data. | /spaces/Za0iYflHeXmKWGnfFMAN/pages/rn0Xdp1OsrxTz5nIwsQF |
| :list-radio: | Reorder your imports | Change the order of your imports when import priority affects the result. | /spaces/Za0iYflHeXmKWGnfFMAN/pages/LxJdl75jyKunAHu4jkBW |
| :clock: | Change the frequency of data updates | Adjust your project schedule when your data needs to update more often. | /spaces/Za0iYflHeXmKWGnfFMAN/pages/6MRmVe06HFI86RBh5lm7 |
| :eye: | View your items | Review imported items and inspect the data for each product. | /spaces/Za0iYflHeXmKWGnfFMAN/pages/zvsYKwD4eNhiMBTuWTAA |
| :key: | Importing a password protected feed | Set up authentication for protected XML, CSV, JSON, or TXT feeds. | /spaces/Za0iYflHeXmKWGnfFMAN/pages/ueY2w3iFJ12u9mXhPEIK |
| :cloud-sun: | Add weather data to your import | Combine weather data with your product data for weather-based automation. | /spaces/Za0iYflHeXmKWGnfFMAN/pages/sm2XUCMqewSCWTJBPwHY |
If your URL was www.channable.com/, you would need to remove the trailing / and enter www.channable.com.
1. **Compare and adjust mapping.**
* Review your **Imported data fields** against Channable's matched **Project fields**. If a field was matched incorrectly, click on the field to select a different field.
2. **Check and correct field types.**
* Check that the right field type is assigned to your project fields. If a field has the wrong type, click **Edit** next to the field, select the correct type in the dropdown, and click **Save & import**.
3. **Exclude fields (optional).**
* To exclude a field from being included in your product data, click the checkbox in the **Exclude from import** column for that field.
4. Once you've finished mapping, click **Save & Import** to start importing your Akeneo product data.
{% hint style="info" %}
Check the **Status** column in **Setup** to check your import progress. Your product data is fully imported when the Status is **Finished**.
{% endhint %}
{% endstep %}
{% step %}
### Review your imported items
After your product data has finished importing:
* Go **Overview** to view your imported products.
* Click on an item to see detailed information.
You're good to go! Your items are ready to use to create and optimize Feeds, Marketplaces, Shopping Ads, and more in Channable.
{% endstep %}
{% endstepper %}
[^1]: Can be found in Akeneo Activity dashboard.
# Amazon AWS S3 server
Import product data from files hosted on Amazon AWS S3.
You can import an XML, CSV, TXT, or JSON file directly from your Amazon AWS S3 bucket by these steps:
{% stepper %}
{% step %}
### Add a new XML/CSV/TXT/JSON import
* Go to **Setup > Import**.
* Click **Setup import** (or **Combine imports** if you added an import in this project).
* Pick the file type you need (XML, CSV, TXT, or JSON).
{% endstep %}
{% step %}
### Configure the Amazon S3 settings
To configure the import setup for Amazon S3, use the following settings:
* **Protocol:** "https\://".
* Enter the **URL** to your file.
{% hint style="info" %}
Important: The URL should contain the region in which your bucket is hosted (for example 'eu-central-1'). The import will only work with an S3 bucket URL, not with a custom domain.
{% endhint %}
* **Authentication:** Amazon S3.
* Enter your **AWS Access key ID** and your **AWS secret access key**.
link, import 2 has blog_link
2017-10-19T15:03:23Z
2017-10-19T15:03:23+02:00
| ISO 8601 TZ | | Thu, 19 Oct 2017 15:03:23 +0200 | RFC 2822 | | 2017-10-19 | Year-month-day | | 19-10-2017 | Day-month-year | | 10-19-2017 | Month-day-year | or use a custom format: #### Custom formats Custom formats specify the format of a date. | **Date in your import** | **Custom date** | | ----------------------- | ----------------- | | 25-07-2017 11:53 | %d-%m-%Y %H:%M | | 25-07-2017 11:53:39 | %d-%m-%Y %H:%M:%S | | 25-07-2015T11:53 | %d-%m-%YT%H:%M | The date format is defined by a string containing two types of characters: * Static text: Characters that appear literally in the output (e.g., /, -, space) * Specifiers: Variable date parts that start with a percentage symbol (e.g., %m for the month number) {% hint style="info" %} **Note:** Format specifiers expect numbers to have their full format (i.e. 05 instead of 5) by default. To use the shortened version, use %- followed by the specifier (e.g. %-d). {% endhint %} | **Format specifiers** | **Description** | | --------------------- | ------------------------------------------------------------------------------------------------------------------- | | %Y | The year | | %y | The year of the century, so two digits | | %m | The month of the year (as a number) | | %B | The name of the month of the year (January, February, etc.) | | %b | The short name of the month year (Jan, Feb, etc.) | | %V | The week of the year (as a number 1-53) | | %d | The day of the month | | %A | The name of the day of the week (Monday, Tuesday, etc.) | | %a | The short name of the day of the week (Mon, Tue, etc.) | | %p | The day-half of the day (so AM or PM) | | %H | The hour of the day (so from 0 to 23, inclusive) | | %I | The hour of the day-half (so from 1 to 12, inclusive) | | %M | The minute of the hour | | %S | The second of the minute | | %Q | Optional period and fraction part of the second. To specify fractional seconds, combine this with %S, i.e. use %S%Q | | %z | Timezone offset in the format ±HHMM | | %Z | Timezone name, or offset in the format ±HHMM | {% hint style="success" %} **Tip:** To use a % in a string, use %%. {% endhint %} # Best practices: Change the import in an active project Safely change an active project import without breaking existing setups. ### Why this matters Is your webshop going to change from the e-commerce platform it is running on? This will also impact your Channable account if you import directly from your e-commerce platform to Channable. Even though you will import the same products, it can still cause problems because every e-commerce platform is different. This article gives recommendations and best practices for customers switching their e-commerce platform in Channable. ### General recommendations #### Start in a test project Start with a test project. * Add the import connection with your new e-commerce platform there first. * This lets you check how products import without affecting active export channels. * Keep the test project inactive so it does not affect subscription usage. * Only switch your live project when the new import works properly. #### Review the old and new mappings Review both mappings before you switch your live project. * Compare the old import mapping with the new one. * Fields may have different names, even when they contain the same information. * This can cause errors in **Rules**, **Build**, **Finalize**, and **Attributes**. * The old fields used there may no longer exist after the switch. #### Keep field references working You can solve this in two ways: 1. Adjust the mapping of your new import so internal Channable fields keep the names of the old fields used in the project. 2. Change the fields used in your export channels to the new fields. Channable will show errors where fields are used that no longer exist. Check all export channels for errors after switching the import in your live project. #### Check field values, not only field names Also check fields that keep the same name but use different values. * Example: a field called `visibility` might be `true`/`false` in the old import and `yes`/`no` in the new one. * Rules that rely on the old values may stop working after the switch. * For example, a rule that excludes `visibility = false` may no longer work. * Verify that your feeds and APIs still send the correct number of products. #### Recreate custom fields Recreate any custom fields you added manually in the old import mapping. * Add the same custom fields in the new import connection. * A screenshot of the old custom fields can make this easier. #### Verify categorization Check categorization in your export channels after the switch. * Categories in the new e-commerce platform may be structured differently. * Category names may also differ. * They will likely still import into standard fields like `categories`, `category`, or `category_path`. * Products may still end up categorized incorrectly, so verify the result carefully. ### If you use order connections If you have one or more order connections, there are extra points to check. * [Contact us for assistance](https://www.channable.com/company/contact/) when switching imports. * We will remove the old order connections and set up the new ones. Product IDs also need extra attention. * The `id` field is likely different in the new import. * This identifier is generated by the e-commerce platform. * Order connections identify products by ID. * Orders to your new back-end will fail if products still contain the old ID as `Unique ID per item`. * You can find `Unique ID per item` in the **Settings** of an API export or in the **Finalize** step of a feed export. * In feed exports, this setting may have a different name. * Ensure the new IDs are sent to all marketplaces that have an order connection. ### Switch APIs safely To make sure you send the IDs from your new import to all APIs you have an order connection for, follow this process: {% stepper %} {% step %} ### Clear the APIs Clear the APIs so all listings with the old ID as 'unique ID per item' are removed. (Note: Go to **APIs > Settings > \[gear icon] > Clear API**.) {% endstep %} {% step %} ### Switch the import(s) After clearing your APIs, switch the import(s) in the project to the new import. {% endstep %} {% step %} ### Verify setup Check the project and make sure everything is set up correctly using the general tips above (mapping, custom fields, categorization, rules, etc.). {% endstep %} {% step %} ### Run the APIs again If everything looks good, run your APIs again so all listings re-appear with the correct unique ID per item. {% hint style="warning" %} Important: If you clear your APIs, there is a risk of losing some product reviews on marketplaces, especially if you are the only seller of the products you list. Also consider possible listing costs, for example on eBay. Clearing and re-running the API will re-list all products. Check with the marketplace first to confirm that clearing and re-running the API is safe. If you are unsure, [contact us](https://www.channable.com/company/contact/) for advice. {% endhint %} {% endstep %} {% endstepper %} # Manage & improve product data Edit your product data to meet channel requirements and get the best results. {% columns %} {% column valign="middle" %} ### Get started Use rules, AI, creatives, and insights to improve product data at scale. {% endcolumn %} {% column %}| :code: | Bulk-edit fields with rules | Update titles, prices, and other fields to meet channel requirements. | /spaces/u8whzIfip72Kvn3M1bsc/pages/mNOE81fyYEiTWouDXWmi |
| :file-arrow-up: | Clean data before channel setup | Apply import rules early so your product data starts in better shape. | /spaces/u8whzIfip72Kvn3M1bsc/pages/f00ed7c534027141644d24ffa72bb5b4219d499d |
| :share-nodes: | Reuse improvements across channels | Share the same rule logic across projects and channels. | /spaces/u8whzIfip72Kvn3M1bsc/pages/6d44a712a192952f3cfd907774ee244e34bdc1b1 |
| :images: | Build branded images at scale | Create product images from your feed with the Image Editor. | /spaces/u8whzIfip72Kvn3M1bsc/pages/7c96ae1561c1fa7a2bcbcc04fae1959e555e0aef |
| :code: | Apply templates automatically | Use image rules to show the right creative for the right products. | /spaces/u8whzIfip72Kvn3M1bsc/pages/VnNdkDLHetqiPat8xjU4 |
| :image-slash: | Remove backgrounds with AI | Create cleaner product visuals from your existing images. | /spaces/u8whzIfip72Kvn3M1bsc/pages/738beaba915c4504e0673b27b9ebb83bdf9611db |
| :chart-simple: | Find top and low performers | Use Insights to spot products that deserve more or less attention. | /spaces/u8whzIfip72Kvn3M1bsc/pages/f452f00bd468f0b65938349df87be5ef0d45f0fb |
| :code: | Automate actions from performance data | Use Insights metrics in rules to label and optimize products automatically. | /spaces/u8whzIfip72Kvn3M1bsc/pages/ec89b09695a0213fcb16d5ab622897980e896002 |
| :circle-dollar: | Measure real profitability | Track profit on ad spend to go beyond revenue and ROAS. | /spaces/u8whzIfip72Kvn3M1bsc/pages/042161242113cc348860a176583bf932897486e9 |
| :wand-magic-sparkles: | Generate missing attributes | Fill in values like brand, color, material, and size faster. | /spaces/u8whzIfip72Kvn3M1bsc/pages/a999d93e60627f4e7f658e7e72c08af72192f52e |
| :sparkles: | Generate stronger product text | Create better titles and descriptions in bulk with AI. | /spaces/u8whzIfip72Kvn3M1bsc/pages/Rbvmo4oRgwc42C3YHF2R |
| :icons: | Categorize products faster | Use AI to map products to the most likely channel category. | /spaces/u8whzIfip72Kvn3M1bsc/pages/68dc0c51808addbb72dec181cbba6cef36b4519a |
| :code: | Use rules to fix data at scale | Make bulk changes to product data for better channel performance. | /spaces/u8whzIfip72Kvn3M1bsc/pages/mNOE81fyYEiTWouDXWmi |
| :wand-magic-sparkles: | Use AI to enrich missing data | Generate product attributes and text with less manual work. | /spaces/u8whzIfip72Kvn3M1bsc/pages/a999d93e60627f4e7f658e7e72c08af72192f52e |
| :images: | Create stronger product creatives | Turn product data into branded images for ads and channels. | /spaces/u8whzIfip72Kvn3M1bsc/pages/7c96ae1561c1fa7a2bcbcc04fae1959e555e0aef |
| :chart-simple: | Use performance data to improve results | Connect product changes to revenue, cost, and profitability. | /spaces/u8whzIfip72Kvn3M1bsc/pages/f452f00bd468f0b65938349df87be5ef0d45f0fb |
| :icons: | Create product categories | See the main ways to map products, including generating, adding, copying, and managing categories. | /spaces/u8whzIfip72Kvn3M1bsc/pages/4ea1283d099caf462be550d2e279a246c7b77bbe |
| :wand-magic-sparkles: | AI product categorization | Use AI to match products to likely categories faster and reduce manual work. | /spaces/u8whzIfip72Kvn3M1bsc/pages/68dc0c51808addbb72dec181cbba6cef36b4519a |
| :circle-info: | Categorization tips | Learn how to create cleaner mappings and avoid unnecessary category work. | /spaces/u8whzIfip72Kvn3M1bsc/pages/bbdbff5e4726d3e0b3fa1002f4dffca1aa00428c |