comments-questionImage Editor FAQs

chevron-rightFor which exports is the Image Editor supported?hashtag

This feature can be used in all feeds, as long as you have unlocked the 'Creatives' plan in your Plans and pricing.

chevron-rightWhich image extensions are supported for the Image Editor?hashtag

For the input images, the Image Editor accepts PNG, WebP, JPG or JPEG files. Generated images on the other hand will always have PNG as their extension.

chevron-rightWhy is the field where I want to store the URL empty in rule results?hashtag

The URL of the image is generated during the feed export. So when previewing rule results, this URL does not exist yet.

chevron-rightWhere can I find an overview of my created templates?hashtag

All created templates for a company can be found in the drop-down for template selection in any image rule in your company.

chevron-rightHow do I know if my edited images have been successfully downloaded?hashtag

After applying rules to images, you can verify if they have successfully downloaded by checking the bottom right side of the Image rules screen.

If images are still being downloaded, the status will show as “In progress” instead of “Completed” or if there are any images that failed to download.

By clicking on “See full progress”, it will redirect you to a tab within the 'import setup' page, where more details can be found.

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