How to create an OpenAI connection for AI generation
Set up an OpenAI API connection for AI text generation in Channable, including API key creation and billing.
Use your OpenAI connection for AI text generation in Channable. You pay for the tokens used through your OpenAI account.
Before you start
You'll need
Access to an OpenAI account
A Core Pro Channable plan
Good to know
You may need access permissions if you use a corporate account. Contact your company's IT Support (or the team that owns OpenAI API Platform access) to request the key or if you encounter an error when creating a project.
Read AI generation usage and costs before generating content at scale.
Channable uses OpenAI GPT-5.4 Nano for text generation.
Step 1: Create an API key in OpenAI platform
Go to OpenAI Platform > API Keys and choose the account from which you can spend tokens. It can be a company’s, agency’s or a personal account.
Click + Create new secret key.

Fill in your Secret key details:
For Name, give your key a descriptive name (e.g. 'OpenAI Channable').
For Project, select the project you want to use.
For Permissions, set to All.

Click Create secret key.
A pop-up will appear with your new key information. Click Copy to copy the key to your clipboard. Immediately make note of your key and put the information in a safe place, as you will need it in the next step.

Important: For safety reasons, OpenAI only allows you to only copy the same secret key once. If you lose your secret key, you'll need to create a new one.
Set up billing (if needed)
In the sidebar, go to Billing.

Click Add payment details and follow the instructions. This involves adding credits (minimum $5) that you'll use for tokens.
Important: OpenAI billing works on a pre-paid model. Credits are bought upfront, giving you control over your spending. You can optionally turn on auto-recharge if preferred.
Create an OpenAI connection in Channable
Go to [your company] > [your project] > Optimize.
Click Generate text with AI to start the setup.
In the pop-up, select the content you want to create:
Text: Select a text content type. Your selection defines the prompt template in the Prompting step.
Titles: Generate AI text suggestions to improve product titles.
Descriptions: Generate AI text suggestions to improve product descriptions.
Free text: Generate AI text suggestions for specific text fields.
Question & answer: Create short, bulleted selling points about key benefits and features.
Product detail: Create technical specifications and structured key-value attributes. These can include material, dimensions, or battery life.
Product highlight: Create frequently asked questions and answers from merchants or customers.
Attributes: Attributes don't require an LLM connection.

Click Continue.
You will be directed to the Settings step to configure your generator. Fill in these details:
At Name, add a descriptive name so it's easier to find your AI generated text set later.
At AI connection, select OpenAI > Connect. A pop-up will appear.
For Connection type, click the dropdown and select OpenAI.
For Label, give your connection a descriptive name (like 'OpenAI connection')
For API key, paste the key you noted from Step 1.
Click Connect with OpenAI.
Click Save.
Success
Your OpenAI connection is ready to use. Set up AI text generation.
Continue setting up a generator
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