Analytics troubleshooting
Use these guides when Analytics or Insights data is missing or differs from Google data.
Resolve connection and import issues
Fix a failed Analytics download if Channable shows a
failed APIerror.Set up Google Analytics in Channable if you need to reconnect or create a connection.
Delete your Google Analytics connection before replacing an existing connection.
Compare data
Understand data mismatches in Google Ads when Insights and Google Ads totals differ.
Verify Insights data with Google Ads to build a matching Google Ads report.
Verify Analytics data with Google Analytics when Analytics metrics do not match.
Get support
If data is still missing after checking the relevant guide, contact Support. Include the affected dashboard, date range, and screenshots of the applied filters.
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