Insights for orders

Track marketplace listing performance with order data, cost, commission, and shipping insights.

Who can use this feature: You need the Core Pro plan in your Channable subscription to use this feature.

Insights for orders gives you product-level, cost-per-sale performance data based on order data. It takes commission and shipping costs into account so you can evaluate how your marketplace listings perform.

Use this page to understand what Insights for orders shows, which marketplaces support it, and how the dashboard is structured.

To set up Insights for orders, you'll need an order connection and a channel able to provide commission and/or shipping data.

Ready to set it up? Go to How to set up Insights for orders.

---

What you can do with Insights for orders

Use Insights for orders to:

• Track revenue, cost, items sold, and CPS at product level
• Include commission and shipping costs when your channel provides them
• Review top-performing listings and compare results over time
• Use order-based Insights fields in rules

Before you start

You need:

• A unique ID for each item in Setup → Project settings
• An active order connection for a supported marketplace
• A channel that provides commission data, shipping data, or both

Available data

The data you can track and use in rules depends on your channel.

Data availability	Included data
Available for all channels	Revenue, Items sold, CPS, Cost
Depends on channel	Commission, Shipping cost

Supported marketplaces

You can set up Insights for orders for the following marketplaces:

Marketplace	Commission data	Shipping data
AliExpress	No	Yes
Allegro	No	Yes
Amazon	Yes	Yes
Arise	No	Yes
Beslist	Yes	Yes
Bol	Yes	No
CDiscount	Yes	Yes
Check24	No	Yes
eBay	Yes	Yes
Fnac	Yes	Yes
Fruugo	No	Yes
Galaxus	No	Yes
Kaufland	No	Yes
ManoMano	No	Yes
Mirakl	Yes	Yes
OTTO	No	Yes
Rakuten	No	No
Spartoo	No	Yes
TikTok	No	Yes
ToBeDressed	No	Yes
Veepee	No	Yes
Walmart	No	Yes
Wayfair	No	No
Wish	No	Yes
Zalando	No	Yes

Keep your data up to date

Updates happen automatically if you have the Insights plan or manually for the free trial/free version by clicking Run now on your Insights dashboard.

How the dashboard is structured

Dashboard overview

• Items: Total number of products included in your Insights
• Cost: Total cost across the selected date range
• Units sold: Total number of products sold
• Shipping cost: Total shipping cost for supported channels
• CPS (Cost per sale): The average amount spent to acquire a sale

Commission and shipping metrics depend on the marketplace you connect.

Revenue and cost graph

The revenue and cost graph shows how your sales compare to costs over time.

• X-axis: the date range
• Y-axis: total revenue

Tip: Hover your cursor over a date to view the exact figures for that date.

Top 5 items by revenue

This dashboard provides an overview of your top performing products based on overall revenue.

Click View all items for a complete overview of all your items and their individual data related to items, including revenue, commission, shipping costs, cost, and CPS.

Product table

Use View all items to review item-level performance in more detail.

You can check revenue, commission, shipping cost, cost, and CPS for each product.

Customizing your table

Adding and removing columns:

Click the Select columns icon to edit what you want to include in your table, and how you want to format it.

Sort in ascending/descending order

You can sort your products by a specific metric or filtering type (e.g. cost) in ascending or descending order by clicking the up and down arrows next to the metric or type.

Downloading Insights data

Click Download as CSV in the bottom of your table.

Next steps

• How to set up Insights for orders
• Use Insights in rules