> For the complete documentation index, see [llms.txt](https://helpcenter.channable.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.channable.com/manage-improve-product-data/manage-product-and-improve-data-es/insights/channable-analytics/resolucion-de-problemas-de-analytics/soluciona-un-error-de-descarga-de-analytics-fallida.md).

# Soluciona un error de descarga de Analytics fallida

Se falla una descarga de Analytics, Channable ya no puede acceder a tu conexión de Google Analytics. Reconecta la Cuenta A reanudar las importaciones de Analytics.

1. [Eliminar la conexión existente de Google Analytics](/manage-improve-product-data/manage-product-and-improve-data-es/insights/channable-analytics/resolucion-de-problemas-de-analytics/elimina-la-conexion-de-google-analytics.md).
2. [Configura su Google Analytics In Channable](/manage-improve-product-data/manage-product-and-improve-data-es/insights/channable-analytics/configura-google-analytics-en-channable.md).

{% hint style="info" %}
Se la ventana de inicio de sesión de Google no se abre, utiliza una ventana de incógnito e desactiva tu bloqueador de ventanas emergentes.
{% endhint %}

{% hint style="info" %}
Se vuelves a conectar la misma Cuenta de Google Analytics e vista, Channable importa de nuevo tus datos anteriores de Analytics.
{% endhint %}


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