> For the complete documentation index, see [llms.txt](https://helpcenter.channable.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.channable.com/manage-improve-product-data/manage-product-and-improve-data-fr/insights/channable-analytics/resolution-des-problemes-analytics.md).

# Résolution des problèmes Analytics

utiliser ces guides lorsque les données Analytics ou Insights sont manquantes ou diffèrent des données Google.

### Résoudre les problèmes de connexion et d'import

* [Corriger un téléchargement Analytics ayant échoué](/manage-improve-product-data/manage-product-and-improve-data-fr/insights/channable-analytics/resolution-des-problemes-analytics/resoudre-une-erreur-dechec-de-telechargement-analytics.md) si Channable affiche un `échec de l’API` erreur.
* [Configurer Google Analytics en Channable](/manage-improve-product-data/manage-product-and-improve-data-fr/insights/channable-analytics/configurer-google-analytics-dans-channable.md) si vous devez vous reconnecter ou Créer une connexion.
* [Supprimer votre connexion Google Analytics](/manage-improve-product-data/manage-product-and-improve-data-fr/insights/channable-analytics/resolution-des-problemes-analytics/supprimer-la-connexion-google-analytics.md) avant de remplacer une connexion existante.

### Comparer les données

* [Comprendre les écarts de données dans Google Ads](/manage-improve-product-data/manage-product-and-improve-data-fr/insights/resolution-des-problemes-insights/comprendre-les-ecarts-de-donnees-entre-insights-et-google-ads.md) lorsque les totaux Insights et Google Ads diffèrent.
* [Vérifier les données Insights avec Google Ads](/manage-improve-product-data/manage-product-and-improve-data-fr/insights/resolution-des-problemes-insights/verifier-les-donnees-insights-avec-google-ads.md) pour créer un rapport Google Ads correspondant.
* [Vérifier les données Analytics avec Google Analytics](/manage-improve-product-data/manage-product-and-improve-data-fr/insights/channable-analytics/resolution-des-problemes-analytics/verifier-les-donnees-analytics-avec-google-analytics.md) lorsque les métriques Analytics ne correspondent pas.

### Obtenir de l'aide

Si les données sont toujours manquantes après avoir vérifié le guide pertinent, contactez [Assistance](https://www.channable.com/contact). Incluez le Panorama concerné, la plage de dates et des captures d'écran des filtres appliqués.


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