How to create an OpenAI connection
Set up a OpenAI API connection for AI text generation in Channable, including API key creation and billing.
To use AI Text generation in Channable, you need to connect your OpenAI account that will be responsible for the tokens you spend on AI text generation.
Before you start
You'll need
Access to an OpenAI account
A Core Pro Channable plan
Good to know
You may need access permissions if you use a corporate account. Contact your company's IT Support (or the team that owns OpenAI API Platform access) to request the key or if you encounter an error when creating a project.
Step 1: Create an API key in OpenAI platform
Go to OpenAI Platform > API Keys and choose the account from which you can spend tokens. It can be a company’s, agency’s or a personal account.
Click + Create new secret key.

Fill in your Secret key details:
For Name, give your key a descriptive name (e.g. 'OpenAI Channable').
For Project, select the project you want to use.
For Permissions, set to All.

Click Create secret key.
A pop-up will appear with your new key information. Click Copy to copy the key to your clipboard. Immediately make note of your key and put the information in a safe place, as you will need it in the next step.

Important: For safety reasons, OpenAI only allows you to only copy the same secret key once. If you lose your secret key, you'll need to create a new one.
Set up billing (if needed)
In the sidebar, go to Billing.
Note: You may already have another tier if it is used for other tools in your organization. In this case, no additional action is needed.

Click Add payment details and follow the instructions. This involves adding credits (minimum $5) that you'll use for tokens.
Important: OpenAI billing works on a pre-paid model. Credits are bought upfront, giving you control over your spending. You can optionally turn on auto-recharge if preferred.
How do I know how much I will end up spending?
Spending on AI text generation depends on the amount of input data, prompt length, length of output data and a number of products in the list for generation.
An estimated cost based on average character limits is: ~€0.20 per 1000 titles; ~€0.70 per 1000 descriptions.
The Estimated generation cost will be indicated in the prompting and finalizing steps of the feature you're using it with.
Create an OpenAI connection in Channable
Go to [your company] > [your project] > Optimize.
Click + Generate text with AI to start the setup.
In the pop up, select the type of content that you want to create. The content type you select defines the prompt template that you will work with in the Prompting step.
Titles: Generate AI text suggestions to improve product titles.
Descriptions: Generate AI text suggestions to improve product descriptions.
Free text: Generate AI text suggestions for specific text fields.

Click Continue.
You will be directed to the Settings step to configure your generator. Fill in these details:
At Name, add a descriptive name so it's easier to find your AI generated text set later.
At AI connection, select OpenAI > Connect. A pop-up will appear.
For Connection type, click the dropdown and select OpenAI.
For Label, give your connection a descriptive name (like 'OpenAI connection')
For API key, paste the key you noted from Step 1.
Click Connect with OpenAI.
Click Save.
Your connection will be logged and ready to use when you want to set up an AI text generator.
Continue setting up a generator
How to use AI generated textLast updated
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