User roles
When you register as a new user, you are asked to create a company. The email address you subscribed to Channable with will be the email address for the owner of the company. An owner is one of the roles a Channable user can have, we have 5 roles in total with different rights assigned to each role.
| Plan Type | User Role | Company settings: Contact details |
Company settings: Billing details |
Manage Access |
Plans & Pricing |
|
Core Standard |
Owner |
View & edit | View & edit | View & edit | View & edit |
|
Core Standard |
Employee |
View & edit | View & edit | View | View & edit |
|
Core Standard |
Collaborator |
View & edit | Limited view* | None | View & edit |
|
Core Pro |
Read-only** |
View only | Limited view* | View only | View only |
|
Core Pro |
Setup-only*** |
View only | Limited view* | View only | View only |
*It is possible to see the invoice details, but it is not possible to see the payment profile.
**Read-only: this user is only able to view all information and settings, but is not able to change any of them.
***Setup-only: this user is allowed to set up new channels with all rules and categories. The user is not allowed to activate or deactivate any channels. They are also not able to run an active channel, change any of its settings, to delete channels, create projects, modify imports, or change settings/pricing.
Inviting others to access your company
The owner of a company can invite other people to access the company in Channable. This is useful if, for example, you want several people to manage your feeds in Channable. To invite others, the owner has to go to the “Manage access” menu item in the left menu.
By clicking on the “Manage access” section, you will be directed to the users overview where you can see the users that currently have access and where you can also invite new users (if you have been assigned the owner role in Channable).
To invite a new user, click “invite user” in the top left of the screen. You then have to specify a role for the user. The rights of these roles are described in the table at the top of this article. When you invite a new person to your company, this person will receive an email. If this person is not yet a user in Channable, they will first be asked to create a Channable account. From then on, their new Channable account will be granted access to your company.
Removing a User
In some instances, it may be necessary to remove access from a user. In the “Managing Access” section, navigate to the user in question and click on the settings cog icon, then select the “Delete User” option from the drop-down menu. You will need to confirm your choice in the pop-up to delete the user.