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How to set up a Kruidvat channel

Kruidvat is a drugstore in Belgium and the Netherlands.

In this article, you'll learn how to set up an Kruidvat channel to create, update and manage your Kruidvat listings in Channable.

Contents

Before you start

Good to know

  • Kruidvat uses Mirakl's marketplace platform
  • Category-specific attributes are only available in Dutch. 
  • Kruidvat expects product information to be provided in Dutch.
  • Some attributes may be mandatory even if they don't seem relevant for your specific situation (e.g. an attribute for adding a Spanish title when you’re only selling in Germany). You can leave these attributes unmapped.

What you’ll need

  • A Mirakl Connect account
  • A Kruidvat connection in your Mirakl account
  • A project in Channable with your imported products
  • Products with EAN codes

Step 1: Connect to Kruidvat via Mirakl

  1. In your Channable account, go to Channels and search for Kruidvat.
Note: If it doesn’t appear, click Clear to reset your filters.
  1. Click on it, and select + Add a new connection.
  2. At Connect with, click Kruidvat.
    1. For Label, keep the name as is, or change it. This is only used to identify your channel within Channable.
  3. Click Connect with Kruidvat.

You’ll be redirected to Mirakl to log in to your Mirakl account. This is to authenticate your connection to ensure Channable can list products for you. 

After successfully logging in, your connection will be ready, and you will be navigated back to set up your channel.

Step 2: Set up your Kruidvat channel

  1. Click [your Kruidvat connection].
  2. Configure your settings for your channel:
    1. For Name, give your channel a name.
    2. For Unique ID per item, select a field containing your products EAN codes (this is often "ean")
    3. For Language, choose the language your product data is in. 
    4. For Use master rule group, you can set a rule group if you already have one to apply to your channel.
    5. For Status, leave your API deactivated for now.
  3. Click Save.

Step 3: Create product listings

1) Categorize your products

Organize your product data by assigning relevant categories to your products. 

Note: These categories are broad in Channable. After running your channel, Kruidvat will read and map your categories  to more specific ones. 
Copy categories from another channel 

If you've set up another channel with the same products, you can copy categories from that setup to apply to your Kruidvat channel.

  1. In the Categories step, click on the Manual Categorization tab.
  2. Click Copy categories. In the pop-up, select a project to copy categories from.
  3. Click Copy here.
Generate categories using project fields
  1. In the Categories step, click on the Manual Categorization tab.
  2. Click Generate categories. At Set category field, select the field containing your product categories (this is often 'category').
  3. Click Save.
  4. If you have remaining products without categories, continue to Manually generate categories.
Manually generate categories

You can create conditions to assign categories to products in bulk.

  1. In the Categories step, click on the Uncategorized items tab.
  2. Check your items to see if you can identify a common pattern you can filter by. (For example, if 'electric' is in the title of all small electric goods)
  3. Click on the Manual Categorization tab and select Add category.
  4. Create a rule to apply categories to products in bulk. 
    Example: If title contains electric set to category [select relevant category from dropdown].
  5. Click Save.
  6. Click Items after in the footer to see how many items were affected by your rule.
  7. Repeat until you're satisfied with the amount categorized.

 

2) Set up rules

Rules help you optimize your product data for Kruidvat. 

  • Rule templates: Commonly used rules you can adjust and customize for your needs.

 

3) Build your listings

The Build step is where you configure your product listings to match marketplace requirements. It’s an essential step for getting your products live and avoiding errors.

Mandatory and optional fields: 

  • Mandatory fields : Required to list your products on this marketplace
  • Recommended : Suggested to avoid errors
  • Optional : Not required to list
Important: Some attributes may be mandatory even if they don't seem relevant for your specific situation (e.g. an attribute for adding a Spanish title when you’re only selling in Germany). You can leave these attributes unmapped. 

Shared attributes

Shared attributes are the common fields that apply across your products, such as EAN, prices, and titles. Mapping your shared attributes ensures uniform and consistent product information across your listings.
  • Use static or dynamic Values:
    • Static values: Fixed values that don’t change (e.g. brand name, manufacturer)
    • Dynamic values: Fields that automatically update based on the linked data (e.g. stock, prices)

Category-specific attributes

Category-specific attributes fields that specifically apply to your product's categories. This step helps fine-tune your listings to meet category requirements for your marketplace. Fill in attributes that are specific to the selected category (e.g. size for clothing or dimensions for furniture.) 
Tip: Click Auto-map fields to automatically map categories using information previously provided in the same channel. Learn more.

Learn more about the Build step for marketplaces

 

Best practices for Mirakl marketplaces

Adding multiple attribute values

Separate multiple values in an attribute with a pipe symbol "|" for proper detection and processing. 

Seller's Product ID for single/simple products

There are two attributes called SellerArticleId and SellerProductId. SellerProductId is the Parent ID, while SellerArticleId refers to variant items. 

  • For single products, both SellerArticleId and SellerProductId must be filled with the same value.

For more information on Mirakl Marketplace errors, how-to's, and best practices, check out our dedicated guide.

Additional requirements for Kruidvat

Lead time to ship

You need to provide the average time (in days) between receiving an order and shipping it.

  1. In [your Kruidvat channel], go to the Build step.
  2. In the Item section, select the dropdown next to Lead time to ship and select the time in days it takes for you to ship an order (Static values > [time in days])
  3. Click Save.

Step 4: Review feedback before running

The Quality step provides feedback on your channel before you activate it. It highlights mandatory and optional errors to ensure your product data meets requirements to list on the marketplace.

  1. Solve errors, prioritizing mandatory errors first.

Actions

  • View items: See products with specific issues.
  • View in build: Redirects to the Build step to map missing information.
  • Set categories: Directs to the Categories step to categorize items.
  • Show source: Available for ID fields. Directs to the Settings step.

Learn more about the Quality step for marketplaces

Preview

The Preview step displays the attributes you mapped in the Build step, helping you check if everything is configured correctly by providing an overview of your products and potential errors.

Filtering:

  • Filter by error: Click the All dropdown and select if you would like to filter to display only products with errors, or products with a specific error.
  • Filter by category: Click the All categories dropdown and select the category you want to filter by.

Learn more about the Preview step for marketplaces

Before you continue:

  • Review Shared attributes: Ensure all mandatory shared attributes are filled.
  • Review Category-specific attributes: Ensure all mandatory category-specific attributes are filled.
  • Check for errors: Correct any red-marked fields.

Step 5: Activate your channel

Once your product listings are ready, you need to send them to Kruidvat: 

  1. Select the Settings step in [your Kruidvat channel] and click Activate API.
  2. Click Save.
  3. Click X to return to the Channel overview page. 
  4. Click Run now to send your product listings to Kruidvat.

Step 6: Review and fix listing errors

Go to the Result step and click on the Feedback tab. This page displays all possible processing errors your product data has at a given moment.

Resolving errors:

  1. In Description, click on the error name. This takes you to an overview of the products with that error.
  2. In ID, click the ID number and scroll. You should see a red highlighted callout in the section where the error occurred. Hover over the callout for more information.
    1. If the error is a mapping error, click View in build to be directed to the attribute you need to map/re-map, which is highlighted in blue.
    2. For more information about the attribute and its accepted values, hover over .
  3. Resolve the error.

Common Errors and Solutions

mirakl_unknown_error_code

This error signifies a group of errors that typically occur when Mirakl can’t identify a product’s EAN in the Mirakl database. This means the product is either new to Mirakl, or missing attributes it needs to be recognized as a product. 

Solution:

  1. Check your categories: In the Categories step, check that your product categories are correctly matched. If they're not, take a moment to map them accurately. For detailed instructions on this process, refer to our article on mapping categories.
  2. Check your mapping: In the Build step, check your mapped fields and correct anything that looks incorrectly mapped. You can use rules to create and populate new fields.

Once you’ve checked both your categories and mapped attributes, click Run now to run your channel again.