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  1. Help Center - Channable
  2. Subscription & Invoicing

Subscription & Invoicing

Find everything you need to know about managing your Channable subscription, billing, and account details.

Understanding subscription plans

  • What is the pricing model of Channable?
  • What is the minimum length of a subscription?
  • Why isn’t there a free plan?
  • What is included in our free trial account?
  • Concerning the pricing, does it entail the number of items before or after the optimization?

Managing your subscription

  • Managing add-ons in your subscription
  • How much does it cost to add the order functionality?
  • How do I change my Channable plan?
  • I want to sell in different countries with an export channel - How does this affect my subscription usage?
  • How to cancel your Channable subscription

Billing & payment

  • How does the billing process work?
  • Where can I find my invoice(s)?
  • How do I check my open invoices?
  • Why do we offer monthly subscriptions?
  • How can I add a direct debit or credit card payment method?
  • How Shopify users can pay for Channable

Account management

  • How can I change my credit card details?
  • How to change your direct debit details for invoices
  • How can I change the e-mail address where I receive the invoices / reminders?
  • How can I change my company name?

Tracking usage & managing overusage

  • How can I see my current usage?
  • Why has my subscription been adjusted?
  • Managing automatic upgrades and overusage
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