# Move or duplicate a project

The process of moving or duplicating a project from one account to another can only be done by our Support Team. This requires a process and careful attention to make sure everything is moved properly. Once you’re ready, [contact Support](https://www.channable.com/contact), and we’ll assist you with moving the project.

### Before you start

#### Make sure to

Complete the following steps before contacting our Support Team:

{% hint style="warning" %}
You must have written approval (via email) from the Owner of the Channable Company because the project is their intellectual property.

Temporary deactivation of order connections: When a project is moved or duplicated, our Support team will temporarily deactivate any active order connections during the transfer.

Inactive duplicated projects: If a project is duplicated, the new version will be inactive when placed in the receiving account.
{% endhint %}

{% stepper %}
{% step %}

### Get written approval

You need written approval (via email) from the **Owner** of the Channable Company because the project is their intellectual property.
{% endstep %}

{% step %}

### Check your account details

Confirm that the account where the project is moving to has the correct access and all necessary details set up.
{% endstep %}

{% step %}

### Update your subscription

Make sure that the account receiving the project has an updated [pricing plan](/account-billing/manage-your-subscription/channables-pricing-plans.md) that supports the new project.
{% endstep %}

{% step %}

### Add the necessary connections

Ensure that all connections used by the project (in **Imports** and **Connections**) are set up in the account where the project will be moved.
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpcenter.channable.com/get-started/getting-started/create-a-new-project/move-or-duplicate-a-project.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
