> For the complete documentation index, see [llms.txt](https://helpcenter.channable.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.channable.com/get-started/getting-started/create-a-new-project/move-or-duplicate-a-project.md).

# Move or duplicate a project

The process of moving or duplicating a project from one account to another can only be done by our Support Team. This requires a process and careful attention to make sure everything is moved properly. Once you’re ready, [contact Support](https://www.channable.com/contact), and we’ll assist you with moving the project.

### Before you start

#### Make sure to

Complete the following steps before contacting our Support Team:

{% hint style="warning" %}
You must have written approval (via email) from the Owner of the Channable Company because the project is their intellectual property.

Temporary deactivation of order connections: When a project is moved or duplicated, our Support team will temporarily deactivate any active order connections during the transfer.

Inactive duplicated projects: If a project is duplicated, the new version will be inactive when placed in the receiving account.
{% endhint %}

{% stepper %}
{% step %}

### Get written approval

You need written approval (via email) from the **Owner** of the Channable Company because the project is their intellectual property.
{% endstep %}

{% step %}

### Check your account details

Confirm that the account where the project is moving to has the correct access and all necessary details set up.
{% endstep %}

{% step %}

### Update your subscription

Make sure that the account receiving the project has an updated [pricing plan](/account-billing/manage-your-subscription/channables-pricing-plans.md) that supports the new project.
{% endstep %}

{% step %}

### Add the necessary connections

Ensure that all connections used by the project (in **Imports** and **Connections**) are set up in the account where the project will be moved.
{% endstep %}
{% endstepper %}


---

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