# Request access to existing companies

Imagine you have just signed a new client and they already have a company in Channable. To request access to that Company through your Agency Dashboard, follow these steps:

{% stepper %}
{% step %}

### Request new access

On the main page of your Agency Dashboard, click **Request new access**.

<figure><img src="/files/839b4bacafc04d55a03f4c02904c03201169ced8" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Generate request link

On the next page, click **Generate request for access link**.

<figure><img src="/files/c667e16f1fcf60dde83ee1c9b9dacab93fd68458" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Send link to the company's Owner

Make sure to send the link to the email address of the person with the **Owner** role of the company. Learn more about [user roles](/account-billing/manage-your-account-and-settings/manage-user-roles-in-a-channable-account.md).
{% endstep %}

{% step %}

### Client grants access

Your client should open the link, select the Channable company they wish to give you access to, and click **Grant access**.<br>

<figure><img src="/files/d8226fccd885bd676ce34094498a865e3b362ea4" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Company shows in your Agency Dashboard

Once access has been granted, the Channable company will automatically appear in your Agency Dashboard. All agency users will immediately have access to the new company, so there's no need to add them manually.
{% endstep %}
{% endstepper %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpcenter.channable.com/get-started/getting-started-agencies/agency-dashboard/request-access-to-existing-companies.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.