For the complete documentation index, see llms.txt. This page is also available as Markdown.

Manage user roles in a Channable account

Learn about user role permissions and invite or remove users from your company.

Available user roles by plan

The table shows each role's availability and permissions:

Role
Summary
Core Standard & Core Plus
Core Pro
Contact details
Billing
Manage access
Plans & Pricing

Owner

Full edit access

✔️

✔️

View & Edit

View & Edit

View & Edit

View & Edit

Employee

Can edit contact details, billing, and plans. Can view, but can't manage, other users.

✔️

✔️

View & Edit

View & Edit

View

View & Edit

Collaborator

Can edit contact details and plans. Can view invoice details. Can't manage access.

✔️

✔️

View & Edit

Limited View*

None

View & Edit

Read-only

Can view all information and settings, but can't make changes.

✔️

View Only

Limited View*

View Only

View Only

Setup-only

Can set up channels, but can't activate, deactivate, run, delete, or change them. Can't create projects, modify imports, or change settings or pricing.

✔️

View Only

Limited View*

View Only

View Only

*Can view invoice details, but not the payment profile.

Manage access

Invite a user

When you invite a new user to your Channable company, they will receive an email.

  1. While in a company, click Company settings from the sidebar.

  2. Click Invite user.

  3. At Invite email, add the email address of the new user.

  4. At Role, select the role for the new user.

  5. Click Invite user.

  1. You then have to specify a role for the user. The rights of these roles are described in the table at the top of this article.

Delete a user

  1. While in a company, click Company settings from the sidebar.

  2. Locate the user you want to delete.

    1. In the Settings column, click the cog dropdown.

    2. Select Delete user

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