> For the complete documentation index, see [llms.txt](https://helpcenter.channable.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.channable.com/account-billing/manage-your-subscription/manage-your-channable-subscription.md).
# Manage your Channable subscription
Manage your Channable subscription, modules and add-ons, and billing details.
{% hint style="success" %}
Learn more about our [pricing plans](/account-billing/manage-your-subscription/channables-pricing-plans.md) and check out our [pricing FAQs](/account-billing/manage-your-subscription/pricing-faqs.md).
{% endhint %}
### Manage your modules and add-ons
The modules that you can add to your subscription are: the **Marketplaces** module, the **Creatives** module, the **PPC** module and **CSS**.
{% hint style="success" %}
Learn more about the different [modules](/account-billing/manage-your-subscription/channables-pricing-plans.md#modules) and the [order sync and repricer add-ons](/account-billing/manage-your-subscription/channables-pricing-plans.md#modules-and-add-ons).
{% endhint %}
Add or remove CSS
#### Add CSS
To add the CSS module and connect your merchants, follow [this guide](/css/setup/how-to-set-up-a-channable-css-merchant.md).
#### Remove CSS
To remove the CSS module, follow these steps:
1. Go to **\[your company] > CSS Merchants.**
2. Click the **Merchant management** tab.
3. At the merchant you want to remove, click More :caret-large-down:.
1. Click :arrow-rotate-left: **Unregister**.
2. In the pop up, click **Confirm**.
{% hint style="warning" %}
To completely remove the CSS module from your subscription, you need to unregister **all** of your CSS merchants.
{% endhint %}
Add a module or an add-ons
**Modern version**
1. Select a company to land on the **Projects** page.
2. In the sidebar, click **Company settings > Plans & pricing**.
3. Click **Change subscription > Continue to additional modules**.
4. Adjust your subscription to your liking:
1. To add a module, click **Select plan** for the module.
2. To add an add-on, click the `+` button to increase your add-on count for the Repricer or Order sync.
5. Click **Complete subscription**.
{% hint style="info" %}
You'll need to add one order connection per seller account. [Learn more](/list-advertise/orders/order-connections/order-connection-billing-logic.md).
{% endhint %}
**Legacy version**
1. Select a company to land on the **Projects** page.
2. In the sidebar, click **Plans & pricing**.
3. Click **Change subscription > Continue to additional modules**.
4. Adjust your subscription to your liking:
1. To add a module, click **Select plan** for the module.
2. To add an add-on, click the `+` button to increase your add-on count for the Repricer or Order sync.
5. Click **Complete subscription**.
Remove a module or an add-ons
**Modern version**
1. Select a company to land on the **Projects** page.
2. In the sidebar, click **Company settings > Plans & pricing**.
3. Click **Change subscription > Continue to additional modules**.
4. Adjust your subscription to your liking:
1. To remove a module, click **Remove plan** for the module.
2. To remove an add-on, click the `-` button to reduce your add-on count. To completely remove an add-on, make sure the count is `0` .
5. Click **Complete subscription**.
**Legacy version**
1. Select a company to land on the **Projects** page.
2. In the sidebar, click **Plans & pricing**.
3. Click **Change subscription > Continue to additional modules**.
4. Adjust your subscription to your liking:
1. To remove a module, click **Remove plan** for the module.
2. To remove an add-on, click the `-` button to reduce your add-on count. To completely remove an add-on, make sure the count is `0` .
5. Click **Complete subscription**.
### Manage your billing, invoicing and payment methods
Change your [billing, invoicing or payment information.](/account-billing/manage-your-subscription/billing-and-payment.md)
Change your subscription
{% hint style="warning" %}
Make subscription changes before the 20th of the month. Channable invoices in advance on the 20th for the following month. A change made after that date affects the next billing cycle.
{% endhint %}
#### Upgrade your subscription
**Modern version**
1. Select a company.
2. In the sidebar, click **Company settings**, then **Plans & pricing**.
3. Click **Change subscription**.
4. Choose a package that supports your items, projects, and channels.
5. Select your Core plan.
6. Click **Continue to additional modules**.
7. Select modules and add-ons.
8. Click **Complete subscription**.
**Legacy navigation**
1. Select a company.
2. In the sidebar, click **Plans & pricing**.
3. Click **Change subscription**.
4. Choose a package that supports your items, projects, and channels.
5. Select a **Core plan**.
6. Click **Continue to additional modules**.
7. Select modules and add-ons.
8. Click **Complete subscription**.
#### Downgrade your subscription
Before selecting a lower package, reduce active items, projects, and channels to fit it. If any limit remains exceeded, your account remains in overuse. Channable can automatically upgrade it again. See [Billing & payment](/account-billing/manage-your-subscription/billing-and-payment.md#overuse-and-automatic-upgrades) for the timeline and billing impact.
**Modern navigation**
1. Select a company.
2. In the sidebar, click **Company settings**, then **Plans & pricing**.
3. Click **Change subscription**.
4. Select the lower package.
5. Retain or change your Core plan, modules, and add-ons.
6. Click **Complete subscription**.
**Legacy navigation**
1. Select a company.
2. In the sidebar, click **Plans & pricing**.
3. Click **Change subscription**.
4. Select the lower package.
5. Retain or change your Core plan, modules, and add-ons.
6. Click **Complete subscription**.
The lower subscription takes effect in the following billing cycle. Submit it before the 20th for the next month's invoice. Channable does not prorate this change. A change made after the 20th appears on the following billing cycle's invoice.
Cancel your subscription
{% hint style="warning" %}
**Important:** Complete these steps **before the 20th of the month** to avoid being billed for the next month. If you only partially cancel your account use, you will receive an invoice for the next month and it is not possible to get a refund. Read more about this on page 6 in our [Terms and Conditions](https://www.channable.com/terms-and-conditions).\
\
**If you cancel before the billing date (20th of the month)**, you can continue using your account until the last day of the month and you will not be billed for the following month. (e.g. if cancellation takes place on June 15, you will be able to use Channable until June 30 and will not be billed for July).\
\
**If you cancel after the billing date (20th of the month)**, you will be able to use Channable until the end of next month and you will be billed for the following month (e.g. if you cancel on June 24, you can use Channable until July 31).
{% endhint %}
**Modern version**
1. Select a company to land on the **Projects** page.
2. In the sidebar, click **Company settings > Billing**.
3. Click **Change plan**.
4. Select the plan, module, and/or add-on(s) you want.
5. Click **Complete subscription**.
**Legacy navigation**
1. Open **Company settings** from the company dropdown.
2. Click the **Billing** tab.
3. Under **Choose your package and Core plan**, set **What is your item limit?** to `0`.
4. In the pop-up, confirm the cancellation.
#### Deactivate your channels
When you cancel your subscription, **Channable will automatically deactivate all features at the end of the month**, but any products you have on marketplaces via API Channable will not be automatically removed. To ensure these products are taken off the marketplace, follow these steps:
1. Go to **\[your channel] > Settings**.
2. Click **Clear API**. This will remove all products that were pushed through the API, ensuring they are no longer displayed on the marketplace.
Reverse your subscription cancellation
To reverse a cancellation, follow these steps:
**Modern navigation**
1. Select a company.
2. In the sidebar, click **Company settings**.
3. Click the **Billing** tab.
4. Click **Stop cancellation**.
**Legacy navigation**
1. Open **Company settings** from the company dropdown.
2. Click the **Billing** tab.
3. Click **Stop cancellation**.
Delete your account
To delete your account, please contact us by email with your account name and company ID to .
{% hint style="warning" %}
Important: Account deletion requests must be submitted by the account owner. We can’t delete accounts based on requests from employees or collaborators.
{% endhint %}
---
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