How to set up a Channable CSS Merchant

This article explains how to join Channable CSS and register a merchant.

Before you start

You’ll need

• A Channable account

• A Google account with admin access to the Merchant Center account you want to use

• You only need to create connections for CSS in Channable in [your company] > CSS Merchants using these steps.

Good to know

• Switching CSS: If you already use another CSS, Google may apply a 14‑day grace period depending on the CSS provider’s settings.

  • During this period, your Shopping ads keep running under the current CSS while all users with access to the Merchant Center account are informed about the upcoming switch.

CSS pricing

• The cost for a CSS shop is €29 per shop, regardless of the number of countries you are selling in. Usually 1 shop = 1 Google Merchant Center ID. Learn more about CSS pricing.

Step 1: Connect your Google Merchant Center account

1. Go to [your company] > CSS Merchants.

1. Click Sign in with Google to connect your CSS Merchant Center account.

2. Select your Google account or add a different one.

3. Once you have signed in with Google and allowed the permissions, you will be redirected to our merchant set up flow.

Step 2: How to set up your CSS merchants

1. Once your Google account shows at ‘Google connections’, click Continue.

2. When your CSS merchants have loaded, select the merchants you want to connect using the checkboxes and click Confirm.

1. Click View merchants to go to an overview of your added merchants.

2. You’ll receive an email invite that you need to accept in order to activate this merchant.

Step 3: Set up the supplemental source for your merchant in Google Merchant Center

Important: You must complete this step for your setup to be complete.

Follow this guide to set up the supplemental source for your merchant.

Switch CSS providers: Approve the CSS Switch in Google Merchant Center

If you switch to Channable CSS, once the switch is initiated, the admins of your Google Merchant Center account will receive a notification to approve it. The location of this setting depends on your account type, as explained in the Google Help Center:

• Standalone or Multi-Client Account (MCA): Navigate to: Settings > General > Account setup > Comparison Shopping Services

• Sub-Account of an MCA: Navigate to: Settings (gear icon top right) > General Account options > Account setup.